News and reports | Healthwatch

Hospital reception showing a hospital sign, a man and a woman walking through hospital pushing somebody in a wheelchair

How can the NHS make care better for people with heart and lung conditions?

Complete our survey and help inform changes to NHS services where you live.

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Consistency: The key to better care for people with heart and lung conditions

One man shares his views about what’s needed to improve support.

Senior man standing with female social care worker

Five ways services can use complaints to make social care better

When people complain about poor care, it can be a real opportunity for services to listen and change. We’ve highlighted five ways services can do this.

Two women look at a file whilst standing outside a hospital

Clear communication: What patients need to take more control of their care

What can services do to give people more control over their health and wellbeing? It starts with clear communication.

A man sitting in a doctor's surgery speaks to a doctor

More than medication: The key to better mental health support

One man shares his experience of mental health conditions and calls on others to do the same.

Two people standing outside a hospital using their mobile phones

How can the NHS help you take more control of your health and care?

People share how the NHS can empower them to take charge of their health and wellbeing.

A man and a woman sitting on chairs in a healthcare surgery waiting room

What would you do to make mental health support better?

Have your say about how care should improve where you live.

healthcare staff helping patient into gown

Four ways empathy can improve patient care

It’s vital that patients are treated with compassion, and that professionals are empowered to show it. We look at four ways services can be more empathetic to improve care.

Two women talking together

Six resources to help you understand the implications of Brexit on health and social care

Take a look at these six resources to help you better understand how Brexit may affect you.

Advice and Information

A human touch: Cancer survivor shares the key to great care

A cancer survivor explains what made the biggest difference to him and his family whilst he was being treated for the disease.

Man with a clipboard talking to a lady

Digital resources to support #WhatWouldYouDo

Download and view our digital tools so that people can have their say on how to improve their local NHS.

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What would you do? Alternative formats

Download and view our accessible versions of our surveys to better understand what you would do to improve your local NHS.

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