News and reports | Healthwatch

Norma, Volunteer for Healthwatch Swindon, holding a certificate

Volunteers’ Week 2019: Why I volunteer

5053 people volunteered with Healthwatch last year. Find out why people got involved this Volunteers’ Week.

An old man smiling at the camera

Retired journalist on a mission to help bring the public voice into health and social care

Bob tells us how he enjoys making a difference to people's experiences of health and social care services after volunteering with his local Healthwatch.

Two young women walking and talking outside a hospital

Government recognises the contribution you have made to shaping the Long Term Plan

Thanks to your feedback, the NHS should now have a stronger focus on involving the public in changes to community and online health services.

Nurse holding a stethoscope on a man's back in his home

Why it’s important to talk about end of life care

Dying matters week encourages people to speak more openly about dying and end of life care. Services need to hear about people's experiences if they hope to improve for the future. Here's what one man told us about his brother's experience.

Our public Committee Meeting May 2019 - supporting materials

Find out what happened at our public Committee Meeting.

What people have told us about health and social care: January to March 2019

Find out what the public have been telling us about health and social care from January - March this year.

Man in wheelchair being helped into a minibus

How easy is it to travel to medical appointments?

In our latest review of people’s experiences of NHS and social care services, we look in detail at the issue of patient transport.

Woman sitting next to her husband, who is sleeping in a hospital bed

Ask people what they want: The key to end of life care

A chaplain to a care home says it's vital we talk openly about dying.

Our response to NHS performance statistics for May 2019

NHS England has today published new monthly performance statstics. Our Chair, Sir Robert Francis QC responds to the new statistics.

Thank you image

Thank you: Over 18,000 people say what they think would make the NHS better

Thousands of people tell Healthwatch how they want local health services to improve.

Man standing outside with his arms folded.

Treat the whole person: The key to better mental health support

A counsellor shares his views about what would make care better for people with mental health conditions.

An ambulance in front of a hospital. There is also a woman using her phone outside the front door.

How can services learn from people’s experience of A&E?

High quality care is people’s top priority when visiting A&E, not how long they need to wait. So how can emergency care services learn from people’s experiences?

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