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News and reports

COVID-19 pandemic pushes NHS dentistry to crisis point, finds new report
Healthwatch England calls for action to address widespread issues with access to NHS dental care following an unprecedented surge in concerns.
9 December 2020
News
Female dentist wearing pink scrubs and a mask
Dentistry and the impact of COVID-19
In our latest briefing, we share what over 1,300 people have told us about their experience of NHS dentistry during July and September 2020.
9 December 2020
News
Magnifying glass over two apostrophes
What are people telling us: July to September 2020
Find out what the public has been telling us about health and social care from July - September 2020, including the issues people have faced accessing NHS dental services.
9 December 2020
Report
Magnifying glass over two apostrophes
Public Committee Meeting December 2020
Take a look at our papers for our December Committee Meeting.
7 December 2020
Report
Healthwatch volunteer helping a member of the public
International Volunteer Day: Celebrating our volunteers
We celebrate diversity across our network of volunteers, and the difference people are making in their communities.
5 December 2020
Blog
Ambulance outside A&E
Think you need to go to A&E? Call NHS 111 first
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.
30 November 2020
Advice and Information
Carer helping child
Looking after someone? Know your rights
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
25 November 2020
Advice and Information
Hospital worker pushing a trolley
"Poorly-handled discharge can have a huge impact on patients": Our response to CQC's inpatient survey
Our National Director, Imelda Redmond, responds to CQC’s COVID-19 inpatient survey, highlighting the importance of getting discharge right for patients and their loved ones.
19 November 2020
Response
Doctor and senior man wearing facemasks during coronavirus outbreak.
Learning the lesson from COVID-19: Read our response to a new House of Lords report
A new report from the House of Lords Public Services Committee set out several issues with the UK's approach to delivering public services, which the report calls on the Government to address as a matter of urgency.
13 November 2020
Response
Sheila and Wendy
15 step challenge: What kind of care can you expect when walking onto a hospital ward?
Two volunteers from Healthwatch Northamptonshire worked with a local hospital to make real changes for the patients. Find out why this important work won them a 2020 Healthwatch network award.
9 November 2020
Blog
A lady in a hospital corridor
Working together to help improve the lives of people with dementia and their carers
Find out how Healthwatch Wiltshire worked with other organisations to improve dementia care, winning them the awards for 'The impact we make with partners' at this year's Healthwatch network awards.
9 November 2020
Blog
Healthwatch Leeds team stood two meters apart from each other
How people's experiences of care improved mental health crisis support
Healthwatch Leeds used people’s experiences of mental health crisis support to improve services for those who need them. The impact of this work has won them a 2020 Healthwatch Network Award.
9 November 2020
Blog
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