We've published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the ones they are offered. But what choices should you get at your GP practice?
NHS England has published a refreshed version of the Accessible Information Standard (AIS) which was first released in 2016. Here we look at what the standard means for you and and how this has changed with the refreshed version.
The annual GP Patient Survey is out today. It highlights improvements to how people access care from their GP, pharmacy, dentistry, and other primary care teams. Read our response.
In January 2024, Pharmacy First went live, helping people get treatment for seven common conditions faster without seeing a GP. Our new report examines people's experiences with pharmacy services one year later, identifying what's working and the remaining challenges.
A year after the launch of Pharmacy First, the NHS scheme designed to speed up treatment for common conditions, we have published a new poll of over 7,000 adults’ experience of using pharmacies.