Who we are and what we do

We are the independent national champion for people who use health and social care services. We’re here to find out what matters to people, and help make sure their views shape the support they need.

How we work

There is a local Healthwatch in every area of England. We support local Healthwatch to find out what people like about services, and what could be improved, and we share these views with those with the power to make change happen. Healthwatch also help people find the information they need about services in their area.

Nationally and locally, we have the power to make sure that those in charge of health and social care services hear people's voices. As well as seeking the public's views ourselves, we also encourage health and social care services to involve people in decisions that affect them.

Our approach

People's views come first - especially those who find it hardest to be heard.

We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you. 

 

Our plans for the year 

Find out about our goals for the year ahead and how we're changing the way we work.

Find out more

Our strategy 2018 - 2023

Find out more about our ambitions and the difference we want to make by 2023 in partnership with local Healthwatch.

Find out more

Meet our Committee

Healthwatch England Committee

Meet our staff

Healthwatch England Staff member

How can local Healthwatch help you?

There is a local Healthwatch in every area in England. They are there to listen to what you like about services and what you think could be improved. No matter how big or small the issue, they want to hear about it.

Where possible, your local Healthwatch will let you know when changes are planned to services in your area and help you have a say. They will also encourage those in charge of local care to involve you when changes are being planned to services.

You can also speak to Healthwatch to find information about health and social care services available locally.

Find your local Healthwatch 

Our history and functions

Find out more about the difference between Healthwatch England and local Healthwatch, and why we were set up.

Find out more