Woman on the phone
COVID-19: 1,500 volunteers answer local call to help people affected
We talk to Mark, a local Healthwatch manager, to find out how his community has responded to the coronavirus crisis
31 March 2020
Blog
Our advice on the NHS objectives for 2020-21
Each year, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our advice and find out how the NHS Mandate this has been affected by COVID-19.
31 March 2020
Report
Woman standing in front of a window holding a tea
Someone I love has died - where can I find support
Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
25 March 2020
Advice and Information
A woman smiling outside
Your community needs you – NHS call for volunteer army
Protect your loved ones and protect the nation, volunteer to help those that are most vulnerable to the effects of coronavirus (COVID-19) stay at home. Join the army of NHS volunteers today.
25 March 2020
News
Young blonde woman standing out a building
Coronavirus is affecting my mental health – what can I do?
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing.
18 March 2020
Advice and Information
What people are telling us: October - December 2019
Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.
11 March 2020
Report
Image of a woman in a wheelchair
Making life easier: Improving access to wheelchairs and mobility equipment
We look at the lessons that publicly paid-for wheelchair and home equipment services can learn from the stories people have told us.
11 March 2020
Blog
Transgender woman looking at the camera.
Trans healthcare: What can we learn from people’s experiences?
We examine what the NHS can do to improve health support for the trans community.
11 March 2020
Blog
Women holding a baby in her kitchen
How your views have helped improve mental health support for future mums
From April, all new mothers will receive a six-week mental health check-up. Find out why this would not have happened if people had remained silent.
9 March 2020
Blog
Our Public Committee Meeting March 2020 supporting materials
Take a look at our papers for our March Committee Meeting.
6 March 2020
Report
People in waiting room
Do A&E performance measures improve patient experience?
Our latest research illustrates the chain of factors which impact on people’s experience in A&E. The purpose of our research is not to argue for or against replacing the current four-hour target, but to inform the ongoing debate surrounding NHS.
21 February 2020
Blog
What matters to people using A&E
Our latest briefing illustrates the chain of factors which impact on people's experiences in A&E.
20 February 2020
Report