News and reports

NHS England has published a refreshed version of the Accessible Information Standard (AIS) which was first released in 2016. Here we look at what the standard means for you and and how this has changed with the refreshed version.

The annual GP Patient Survey is out today. It highlights improvements to how people access care from their GP, pharmacy, dentistry, and other primary care teams. Read our response.

The Government has published its NHS 10-Year Health Plan for England. Read our response.

Do you know about your rights to language support in NHS settings?

Our new research shows how important choice is to people when it comes to their care, and makes recommendations to help ensure they get those choices.

In January 2024, Pharmacy First went live, helping people get treatment for seven common conditions faster without seeing a GP. Our new report examines people's experiences with pharmacy services one year later, identifying what's working and the remaining challenges.

A year after the launch of Pharmacy First, the NHS scheme designed to speed up treatment for common conditions, we have published a new poll of over 7,000 adults’ experience of using pharmacies.

Today the media have reported about the Government's plans around the future of Healthwatch alongside other patient experience organisations.

Thanks to residents speaking up, patients across Sussex can access a new non-emergency patient transport service.

The ADHD taskforce have today published the first part of their report. The final report will be available later this year.

Thanks to participants speaking up, changes have been recommended to improve communication during annual health checks and COVID-19 vaccination appointments.

Our response to the latest NHS waiting times data.