Young woman sitting and talking to an older woman
Three steps to improve mental health support for young people
We spoke to 47 young people to find out how they want extra funding to be used, so they can access the mental health support they need.
5 February 2020
News
NHS extends testing of non-urgent care waiting times target changes
Read our response to the news that the testing of changes to the maximum waiting times for non-urgent treatment will be extended.
30 January 2020
Response
Man holding a baby
Our year 2018-19: How your views are helping to make care better
Over 336,000 people shared their views with Healthwatch about their experience of health and social care, including the changes that they would like to see made following the release of the NHS Long Term Plan. Take a look at last year's highlights.
29 January 2020
Blog
Front cover of report
Healthwatch England publishes 2019 annual report to Parliament
Sir Robert Francis QC, Chair of Healthwatch England has today laid our annual report to parliament, setting out to MPs and the Government the key issues people are feeding back about their experiences of health and care services in England.
29 January 2020
News
What people want from the next ten years of the NHS
When the NHS Long Term Plan was published in January 2019 we were asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Here's what over 40,000 people told us.
29 January 2020
Report
Healthwatch England annual report 2018-19. Guided by you.
Our annual report 2018-19
Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see.
29 January 2020
Report
Sir Robert Francis QC
Hospitals need to do more to show people how they learn from complaints
Sir Robert Francis QC explains how hospitals can cultivate public trust in complaints. Read more.
15 January 2020
Blog
Magnifying glass
Shifting the mindset: a closer look at NHS complaints
Hospitals need to do more to show patients how the NHS is learning from mistakes. Read our latest report to find out more.
15 January 2020
Report
Three women talking in their local pharmacist
Should I see a pharmacist instead of a doctor?
​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.
15 January 2020
Advice and Information
Women smiling in a hospital with the #SpeakUp2020 logo
What's your health or social care priority this year? #SpeakUp2020
Here's what people have already told us about their experiences of hospital care, mental health support and social care. #SpeakUp2020 and tell us about the changes that you would like to see.
14 January 2020
News
#SpeakUp2020 - How would you improve mental health services?
We all love the NHS, but it can’t improve without our help. That’s why we’re asking people to share their experience of services, so care can be made better for everyone.
14 January 2020
Blog
Man smiling with #SpeakUp2020 logo
SpeakUp2020: Share your views and help make the NHS better
New campaign calls on the public to their experiences of NHS services to help make care better for all.
13 January 2020
News