What does NHS data about complaints tell us?
The NHS regularly publishes data about the number of written complaints, but we want to know if every complaint is being recorded and used as an opportunity to learn.
19 June 2019
Blog
An old lady in a scooter
Seven pieces of information that you should expect to receive after being diagnosed with dementia
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
12 June 2019
Advice and Information
An elderly women on crutches being helped to walk by a nurse and her daughter
Thinking about end of life care for you and your family
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
11 June 2019
Advice and Information
Healthwatch responds to the independent review into gross negligence manslaughter and culpable homicide
Leslie Hamilton and his working group have published their independent review into how the laws on gross negligence manslaughter and culpable homicide are applied to medical practice. Read our response.
This independent review was commissioned by the General Medical Council (GMC) following the tragic death of a child and the subsequent conviction for gross negligence manslaughter of senior paediatric trainee.
6 June 2019
Response
How volunteering helped me find my dream job
After graduating with a degree in public health, Kay gained experience with Healthwatch Gloucestershire to help get her first job in the sector.
3 June 2019
Blog
Man on his computer
Five benefits of volunteering when you work full time
A Rochdale communications manager shares why he volunteers at Healthwatch and how he balances this with work and family commitments.
3 June 2019
News
Lady smiling in a community hall
How volunteering can help boost your confidence - Isabelle's story
University student Isabelle explains how volunteering with her local Healthwatch has given her the confidence to pursue the career she wants.
3 June 2019
News
A lady with glasses sitting down at her desk and smiling
How volunteering with Healthwatch helps lawyer understand issues clients face
As part of Volunteers’ Week (1-7 June), a legal executive explains how volunteering with Healthwatch helps her in her job.
3 June 2019
News
Norma, Volunteer for Healthwatch Swindon, holding a certificate
Volunteers’ Week 2019: Why I volunteer
5053 people volunteered with Healthwatch last year. Find out why people got involved this Volunteers’ Week.
3 June 2019
Blog
An old man smiling at the camera
Retired journalist on a mission to help bring the public voice into health and social care
Bob tells us how he enjoys making a difference to people's experiences of health and social care services after volunteering with his local Healthwatch.
24 May 2019
Blog
Two young women walking and talking outside a hospital
Government recognises the contribution you have made to shaping the Long Term Plan
Thanks to your feedback, the NHS should now have a stronger focus on involving the public in changes to community and online health services.
21 May 2019
Response
Nurse holding a stethoscope on a man's back in his home
Why it’s important to talk about end of life care
Dying matters week encourages people to speak more openly about dying and end of life care. Services need to hear about people's experiences if they hope to improve for the future. Here's what one man told us about his brother's experience.
15 May 2019
News