News and reports

Our latest research looks at whether changes to referrals over the last two years have improved the process for patients.

One in seven patients who have been referred by their GP are stuck waiting for specialist care due to GP referrals being delayed, lost, or rejected.

Travelling to healthcare appointments is challenging for some people. Read what people told us about their experiences the difficulties they face booking and using patient transport services.

These stories show how some veterans are struggling to get the care they need.

Veterans face unique challenges in getting the health care they need after they leave the military. Find out how Healthwatch teams across England have been helping veterans to get the care they need.

Our latest research shows that while most men turn to the NHS most often for information on staying healthy, one in five are now using platforms such as TikTok, Instagram and YouTube and almost one in 10 are using Artificial Intelligence (AI) chatbots.

Our latest research shows the barriers that men face when seeking care.

Parents across England are speaking up about the challenges they face getting the right specialist support for their children and how families are often left struggling to get the care their children deserve.

After nearly four years in the role, our Chief Executive will be leaving her role this December.

Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.

With someone diagnosed with cancer every 90 seconds, we look at why more patients need to speak up about their care.

New data shows written complaints in the NHS reached a new high in 2025. Read our response and why it's time to reform the NHS complaints system.