Advice and information

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A man and a women sitting on exercise balls. Their arms are stretched out in front of them.
What to expect when waiting for care
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that...
6 September 2021
Male volunteer promoting Healthwatch at an event
What should I expect after being referred for mental health...
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's...
2 September 2021
Woman on the phone
How can your pharmacy help you?
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at...
18 August 2021
An old lady in a scooter
What should happen when you're diagnosed with dementia
Being diagnosed with dementia can be a big shock, and it can be hard to know what to do next. Take a look at...
12 August 2021

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That's how many people we've helped find advice and information online, by phone and face-to-face. 

NHS Staff Member Talks to Member of the Public

Do you need help making a complaint?

Making a complaint can be daunting and confusing. But it's important that you speak up to help services improve so other people don't go through the same thing. Our guides will help you through every step of the way when you need to raise a concern.   

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