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Five steps to follow when choosing a care home

Finding the best care home for you or a loved one can be difficult. We’ve pulled together some of the best tips provided by the NHS and other organisations in England to help you make the right choice.

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Advice and information

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Lady on the bus
Do you need help travelling to NHS services?
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2019
A blonde woman in a coat, standing in front of an ambulance
What can you expect when you’re discharged from hospital?
It’s vital that when it’s time for you to leave hospital, you have all the medication, information and...
5 August 2019
Women looking concerned at a receptionist
Six ways health services can improve waiting rooms
Here are six steps that people have told us health and social care services can take to provide a better...
29 July 2019
Old man talking to a women in a waiting room
Accessibility checklist for GP surgeries
Help make sure that your practice meets people’s accessibility requirements using this checklist from...
29 July 2019

707,816

people accessed Healthwatch advice and information online or contacted us with questions about local support.

NHS Staff Member Talks to Member of the Public

Do you need help making a complaint?

We have worked with Citizens Advice to produce a series of guides and practical resources to help you make a complaint or raise a concern.

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