Woman asking another woman some questions

Five steps to follow when choosing a care home

Finding the best care home for you or a loved one can be difficult. We’ve pulled together some of the best tips provided by the NHS and other organisations in England to help you make the right choice.

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Advice and information

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A female receptionist at a surgery on the phone with a male patient filling in his details.
Where can I go to get help for my health out of hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical...
24 December 2018
women in the street
Helping someone who is homeless access healthcare
With rough sleeping on the rise, health and care services can play their part this winter by ensuring those...
21 December 2018
Elderly man in a care home
Care homes: understanding your rights
Choosing a care home can be daunting and it's important to have the right information. Find out more...
21 November 2018
Man talking to Doctor.
Four questions to get the most out of conversations with your...
Feel in control of your healthcare with these four questions and make a decision that's right for you.
12 November 2018

707,816

people accessed Healthwatch advice and information online or contacted us with questions about local support.

NHS Staff Member Talks to Member of the Public

Do you need help making a complaint?

We have worked with Citizens Advice to produce a series of guides and practical resources to help you make a complaint or raise a concern.

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