Woman asking another woman some questions

Five steps to follow when choosing a care home

Finding the best care home for you or a loved one can be difficult. We’ve pulled together some of the best tips provided by the NHS and other organisations in England to help you make the right choice.

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Advice and information

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Elderly man in a care home
Care homes: understanding your rights
Choosing a care home can be daunting and it's important to have the right information. Find out more...
21 November 2018
Man talking to Doctor.
Four questions to get the most out of conversations with your...
Feel in control of your healthcare with these four questions and make a decision that's right for you.
12 November 2018
Waiting for your GP
Three things you can do while waiting to see your Doctor
How do you spend your time while waiting for the doctor? Here are three suggestions on things you can do...
28 August 2018
Person sitting in a hospital waiting area
Work in the NHS? Five ways to let people know you’re using their...
Every year, NHS and social care staff receive millions of pieces of feedback from those using services. Read...
22 August 2018

176,000

people contacted our network for advice and information about health and social care services last year.

NHS Staff Member Talks to Member of the Public

Do you need help making a complaint?

We have worked with Citizens Advice to produce a series of guides and practical resources to help you make a complaint or raise a concern.

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