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Five steps to follow when choosing a care home

Finding the best care home for you or a loved one can be difficult. We’ve pulled together some of the best tips provided by the NHS and other organisations in England to help you make the right choice.

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Advice and information

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Women looking concerned at a receptionist
Six ways health services can improve waiting rooms
Here are six steps that people have told us health and social care services can take to provide a better...
29 July 2019
Old man talking to a women in a waiting room
Accessibility checklist for GP surgeries
Help make sure that your practice meets people’s accessibility requirements using this checklist from...
29 July 2019
A female dental surgeon looking at the camera
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident,...
24 June 2019
An old lady in a scooter
Seven pieces of information that you should expect to receive...
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing...
12 June 2019

707,816

people accessed Healthwatch advice and information online or contacted us with questions about local support.

NHS Staff Member Talks to Member of the Public

Do you need help making a complaint?

We have worked with Citizens Advice to produce a series of guides and practical resources to help you make a complaint or raise a concern.

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