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Doctor and senior man wearing facemasks during coronavirus outbreak.
Learning the lesson from COVID-19: Read our response to a new House of Lords report
A new report from the House of Lords Public Services Committee set out several issues with the UK's approach to delivering public services, which the report calls on the Government to address as a matter of urgency.
13 November 2020
Response
Hospital worker pushing a trolley
"Poorly-handled discharge can have a huge impact on...
Our National Director, Imelda Redmond, responds to CQC’s COVID-19 inpatient survey, highlighting the...
19 November 2020
Response
A lady in a hospital corridor
Working together to help improve the lives of people with...
Find out how Healthwatch Wiltshire worked with other organisations to improve dementia care, winning them the...
9 November 2020
Blog
I would say to anyone currently looking for a job – volunteering is a great way to start. Healthwatch has helped me to use my degree and get the job I wanted.
Healthwatch volunteer
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Latest reports and publications

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590 people's stories of leaving hospital during COVID-19
27 October 2020
Our new report with the British Red Cross looks at how well the new...
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Our public Committee Meeting September 2020 supporting materials
9 September 2020
Take a look at our papers for our September Committee Meeting.
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Advice and information

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Ambulance outside A&E
Think you need to go to A&E? Call NHS 111 first
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.
30 November 2020
Carer helping child
Looking after someone? Know your rights
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
25 November 2020
Woman stood in a hospital corridor
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
2 September 2020

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