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News and views
Would you rather be treated by a fallible human or a compassionless robot? We explore people’s views on the NHS at 80 and beyond.
In the 70th year of the NHS, Healthwatch is turning its attention to the future, asking the public some big questions about what they want health and care in England to look like.
25 September 2018
We want a health and care system that works for everyone, today, tomorrow and in the long term. Health and care services face some big challenges in the years ahead. If they are going to rise to the occasion then the views and experiences of people using hospitals, GPs and care services – especially those of us who are often overlooked or find it hardest to be heard – need to be right at the heart of how services are planned and delivered.
Advice and information
Work in the NHS? Five ways to let people know you’re using their views to improve care
Every year, NHS and social care staff receive millions of pieces of feedback from those using services. Read these top tips to help ensure people know how you are using their feedback to improve care.
22 August 2018