Healthwatch | Your spotlight on health and social care services

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What matters most

Find out how we have been helping to improve people's experiences of health and social care services in our annual report for 2017-18.

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What do you want the NHS to look like at 100?

How might your needs might be different in the future? Will the role you'll play in your own healthcare change? How might technology might be used to help? Tell us what you think.

Join the conversation

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Maternity mental health - share your experience

Tell us what you think and help us better understand people's experience of maternal mental health care.

Take the survey

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Help encourage more people to share their experiences of health and care

As the NHS turns 70, we're encouraging more people to tell us what they think and help make care better for them, their families and their communities. Find out more about our campaign and how you can get involved

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We are the independent national champion for people who use health and social care services.

We are here to make sure that those running services, and the government, put people at the heart of care.

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News and views

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Health and social care targets only useful if people’s voices are heard

In our annual report to parliament, we call on services to listen to what matters most to people when it comes to their care – and on the public to keep speaking up.

13 December 2018

It is very difficult to get an appointment... it can take many days and by the time I get to the appointment I am very anxious and unable to focus on the reason why I needed the appointment in the first place.

Member of the public speaking to Healthwatch Rochdale about mental health services.

Latest reports and publications

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Our annual report 2017/18

13 December 2018

Last year 406,567 people told us what matters most to them about...

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Emergency readmissions: What's changed one year on?

14 November 2018

New research indicates spike in emergency readmissions to hospital...

Advice and information

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Care homes: understanding your rights

Choosing a care home can be daunting and it's important to have the right information. Find out more about your rights and how to complain if you are not happy.

21 November 2018

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Four questions to get the most out of conversations with your Doctor

Feel in control of your healthcare with these four questions and make a decision that's right for you.

12 November 2018

Waiting for your GP

Three things you can do while waiting to see your Doctor

How do you spend your time while waiting for the doctor? Here are three suggestions on things you can do while you wait.

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