We make sure NHS and social care decision-makers hear your voice and use your feedback to improve care.
I had a telephone appointment followed by a face to face appointment with a GP who told me that I didn’t have Long Covid – in his opinion.
Latest reports and publication
Policy briefing: what people told us about maternity services
18 October 2022
Our new research explores experiences of maternity services.
Find out more
What are people's experiences of urgent and emergency care?
25 September 2022
Our latest findings reveal what people have been telling us about…
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Advice and information

Not sure whether you’re eligible for a flu vaccine or how to get it? Read our frequently asked questions.
13 October 2022

The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.
12 September 2022

When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.
30 August 2022
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