Healthwatch | Your spotlight on health and social care services

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NHS waiting times

Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

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Your health and social care champion

We make sure NHS and social care decision-makers hear your voice and use your feedback to improve care.

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Because we all care - share your experiences

Share your experience #BecauseWeAllCare

Join our campaign to help NHS and social care services spot what's working and what could be better when it comes to support. With services working to bounce back from the COVID-19 pandemic, people’s views have never been more important.

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Information on Coronavirus

The main symptoms of coronavirus are: a cough, a high temperature and shortness of breath. Read the latest advice and information from NHS England and Public Health England about the Coronavirus.

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News and views

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Are you or your loved one waiting for hospital care? Share you views

Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

6 September 2021

Things always seem to be worse late at night, you feel even more cut off and helpless. I couldn’t help but think that the situation didn’t need to happen.

Kate, a carer for her husband

Latest reports and publications

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Equalities, Diversity and Inclusion - Our plan for 2021-22

Find out how we will continue to put Equality, Diversity and...

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Locked out: Digitally excluded people’s experiences of remote GP appointments

The move to more digitally-led healthcare has worked well for some...

Advice and information

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What to expect when waiting for care

Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

6 September 2021

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What should I expect after being referred for mental health support?

Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

2 September 2021

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How can your pharmacy help you?

Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.

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