Healthwatch | Your spotlight on health and social care services

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Tell us about your experiences of NHS or social care services

We want to know more about your experiences, what works and what you would do to improve your local NHS and social care services. Don't leave it behind in 2019, take a moment to improve services for you and your loved ones today. It only takes a click. #SpeakUp2020

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Man thinking on a train

More focus needed on how people travel to and from NHS services

Together with two leading charities, we are raising awareness of the issues people facing travelling to and from NHS services. We will be working with NHS England to support their new national review of the links between the NHS and local transport.

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women holding newborn

Make more space for new parents to talk about their mental health

In our new report, we share what parents have told us about their experiences of mental health problems before, during and after pregnancy, and call on services to give people more opportunities to talk about how their mental wellbeing.

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Ambulance outside A&E department

People share what a good A&E experience looks like

Our research shows that the public value a wide range of factors when it comes to good care in A&E. We're working with the NHS to ensure proposals for new measures take people’s full experiences into consideration.

Read the report

woman speaking outside hospital

We are the independent national champion for people who use health and social care services.

We are here to make sure that those running services, and the government, put people at the heart of care.

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News and views

Sir Robert Francis QC

Hospitals need to do more to show people how they learn from complaints

Sir Robert Francis QC explains how hospitals can cultivate public trust in complaints. Read more.

15 January 2020

I wanted to break down the stigma around prostate cancer, get people talking and help men to take action. Men that are screened early can be treated so they don’t have any longer term effects.

Errol

Latest reports and publications

Magnifying glass

Shifting the mindset: a closer look at NHS complaints

15 January 2020

Hospitals need to do more to show patients how the NHS is learning...

Magnifying glass

What have people been telling us: July - September 2019

13 November 2019

Find out what the public has been telling us about health and social...

Advice and information

Three women talking in their local pharmacist

Should I see a pharmacist instead of a doctor?

Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

15 January 2020

Pharmacy

Where can I go for help when I’m ill in winter?

Feeling unwell? Read on for advice about where you can go for help with your health during the winter months.

17 December 2019

Dentist examining female patient

How can you find an NHS dentist?

Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.

26 November 2019

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