News and views

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social worker in a mask
"I was really upset the hospital didn't test patients who were being sent to care homes for coronavirus"
Shelina, 33, is a social worker based in a London hospital. She talked to us about the challenges giving her patients good care during the coronavirus pandemic and making sure they’re sent home from hospital safely.
6 August 2020
News
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I didn’t know what to expect when dad was taken to hospital
During lockdown, Tony was admitted to hospital with chest pains. His son, Robin, 35, talks to us about the...
6 August 2020
News
Male doctor
The doctor will zoom you now
The pandemic has seen a rapid roll-out of virtual NHS consultations. Working with National Voices, Traverse,...
27 July 2020
Blog
"Sometimes they give me a shower but they go over their time, but most of the time they haven't got the time to give me one so I go a couple of weeks without one and that is not right, I feel dirty."
Care user speaking to Healthwatch Redcar and Cleveland
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Latest reports and publications

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Our equality, diversity and inclusion statement
7 August 2020
Equality, diversity, and inclusion are at the heart of our values....
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Our public Committee Meeting June 2020 supporting materials
3 June 2020
Take a look at our papers for our June Committee Meeting.
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Advice and information

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Man standing on steps
Getting the most out of the virtual health and care experience
Working with National Voices, Traverse, and PPL, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Man in care home wearing a face mask
What you need to know when visiting a care home (new guidance for COVID-19)
Take a look at what the guidance around visiting your loved ones in care homes means in practice.
24 July 2020
A blonde woman in a coat, standing in front of an ambulance
What can you expect when you’re discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
20 July 2020

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