Want to work with us?

We are the independent champion for people who use health and social care services. We’re here to find out what matters to people, and help make sure their views shape the support they need. We have the power to make sure that those in charge of services hear people’s voices. Our sole purpose is to help make care better for people.

We have an ambitious vision to ensure that health and care works for everyone. Using the power of people’s stories, we aim help improve how services are run now and in the future.

To help us do this, we are looking for exceptional people who want to use their skills to make a difference.

Join our small but dynamic team and in return you’ll get to enjoy a great place to work, with excellent benefits.   

All our current vacancies are listed below. 

If you have any questions please email recruitment.support@healthwatch.co.uk

Digital Product Manager

Salary: £42,131 - £49,446 per annum (London rate) or £37,321 - £44,646 (national rate) based on skills and experience.
Term: Six months fixed-term contract
Location: This role can be London based at our offices in Victoria or home based
Closing date: Sunday 7 April at 11:45pm

About the role: We’re looking for someone to help lead our planning for digital change, assisting us to deliver a unified digital approach to engaging, gathering and sharing people’s views of care, as well as supporting quality and consistency across our network.

As part of this opportunity you’ll:

  • Identify the best digital products and solutions to transform our digital estate in line with our five year strategy.
  • Advise on, and design unified data management systems to reduce costs to local Healthwatch.
  • Ensure that user experience is at the heart of design.

Digital User Researcher

Salary: £34,525 - £39,301 per annum (London rate) or £29,725 - £34,501 per annum (National rate) based on skills and experience
Term: Six months fixed-term contract
Location: This role can be London based at our offices in Victoria or home based
Closing date: Sunday 7 April at 11:45pm

About the role: We’re looking for someone who will work with the Digital Product Manager to increase our understanding about what our network of 152 organisations need to meet future needs.

As part of this opportunity you’ll:

  • Undertake a range of user research activities to compile a comprehensive understanding of Healthwatch digital requirements.
  • Engage effectively with the Healthwatch network of 152 independent organisations.
  • Contribute to the design and development of the Healthwatch digital estate.

Find out more and how to apply

Intelligence and Research Manager

Salary: £42,121
Term: Permanent
Location: London
Closing date: Sunday 31 March 11:45pm

About the role:

We’re looking for someone who will play an integral role in helping us achieve our new five-year strategy. In particular, you’ll be supporting us to extend our reach, develop the quality of our network, and increase our influence.

As part of this opportunity you’ll:

  • Undertake research and develop our evidence base so that it can be used to effectively inform organisational policy decision making and research activity.
  • Manage the Intelligence and Analytics team.
  • Manage data flow and quality by developing new ways of collecting data.
  • Work with other organisations to promote information sharing to make sure that we get the best outcomes from our evidence.
  • Oversee the development of our intelligence and work with our policy and communications team to improve reporting in support of our influencing strategy.
  • Work with key stakeholders to ensure Healthwatch evidence is shared and published widely.

Find out more and how to apply