Our response to new guidance to help care homes understand their responsibilities under consumer law
New guidance from the Competitions and Markets Authority aims to help ensure that care home residents are treated fairly under consumer law.
The Competitions and Markets Authority (CMA) has published new guidance to help care homes and nursing homes for those over 65 understand their responsibilities under consumer law.
20 November 2018
Response
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Emergency readmissions: What's changed one year on?
New research indicates spike in emergency readmissions to hospital over the last year. Our report calls on NHS to fix the data gaps to help understand why.
14 November 2018
Report
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NHS not tracking why more patients are being readmitted to hospital
New research indicates spike in emergency readmissions to hospital over the last year. Our report calls on NHS to fix the data gaps to help understand why.
14 November 2018
News
Man talking to Doctor.
Four questions to get the most out of conversations with your Doctor
Feel in control of your healthcare with these four questions and make a decision that's right for you.
12 November 2018
Advice and Information
People talking in the community
My experience helping people speak up about health and social care
Surrey Heartlands Health and Care Partnership has been working with Healthwatch Surrey to create a programme of Citizen Ambassadors as a way to reach out to more people in the community. Hear more about Angela’s experience as a Citizen Ambassador.
9 November 2018
Blog
Women talking at Healthwatch
How much funding is your local Healthwatch receiving for 2018/19?
Find out how much funding your local Healthwatch receives to help you have your say.
1 November 2018
News
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State of support - local Healthwatch finances 2018/19
Our latest report sets out what funding the Healthwatch network has received to carry out its statutory activities in 2018/19.
1 November 2018
Report
Our response to Which? latest research on people underestimating the true cost of care.
New research from Which? finds that millions of people are underestimating the cost of paying for a care home place - potentially putting some at risk of financial problems. Our National Director, Imelda Redmond, responds to these findings.
31 October 2018
Response
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Should the NHS become more of a lifestyle coach to tackle unhealthy living?
Most people are confident that the NHS can meet their needs. But, when it comes to the NHS at 100 confidence falls by half. We explore recent polling that indicates people think they should be responsible for staying healthy but want the NHS to help.
25 October 2018
News
Two ladies talking outside A&E
What people have told us: A review of the last three months
Each month, thousands of people share their experiences of health and social care support with us. Find out what people told us over the summer about community services, hospital treatment, mental health support and social care services.
19 October 2018
News
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Our public Committee Meeting October 2018 supporting materials
Take a look at our papers for our upcoming Committee Meeting.
18 October 2018
Report
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What people have told us - a review of our evidence July - September 2018
Find out what the public have been telling us about health and social care over the last three months.
15 October 2018
Report