News and reports

We asked the Healthwatch network what the most important health and social care issues were for local residents. Find out more.

No matter how big or small the issue, Healthwatch is here to help people have their say about the changes they would like to see to health and social care services. Take a look at examples of this from across the network.

Find out why five Healthwatch were nominated for our award celebrating the real changes they’ve helped make to people’s health and social care experiences.

Local authorities focus on reporting the number of complaints they receive rather than communicating what they are learning. We call for complaints managers to be given more support to help demonstrate how councils respond to feedback from residents.

With a diverse population, it’s important that local services understand what their communities need, and that they don’t try and follow a one size fits all approach. Take a look at who has been shortlisted for our Diversity and Inclusion award.