News and reports
Latest news and views
Are we getting mental health care right for children and young people?
As demand for mental health services continues to grow, we have analysed the experiences of children, young people, and their families.
Blog
Recovery on hold: Catherine's long wait for physiotherapy
A long wait for physiotherapy support is slowing Catherine's recovery from an injury.
Blog
NHS physiotherapy: what people are telling us
As the demand for physiotherapy grows, people are telling us about long waits for care, remote-only support and confusing referrals routes. Read their stories, and what needs to change to boost this vital area of NHS care.
Blog
The Health Bill - our response
We have responded to the new Health Bill, which includes legislation to support creation of a Single Patient Record.
Response
NHS waiting times for non-urgent care - our response
The government has met an interim target for speeding up hospital treatment. Read our response.
Response
What do people experience when they need an ambulance?
Over the past seven years, thousands of people have shared their experiences of ambulance services with us. And last month, those voices helped shape a major parliamentary inquiry.
Blog
Moving one step closer to a single patient record
Our evidence plays role in introduction of single patient record that could increase accuracy and efficiency of care.
Blog
Public feedback leads to commitment to faster eye care
Public feedback leads to investment that could help millions get faster eye care.
Blog
Our response to GP Patient Survey 2026
The latest results of the national GP Patient Survey were published today. Read our response.
Response
Latest reports and publication
Our public Committee meeting May 2026
Take a look at our supporting papers for the May 2026 committee meeting.
Find out more
Speaking up for better care: our annual report 2024/25
In our latest annual report, we show that listening to people’s health and care experiences and giving them a voice is more important than ever.
Find out more
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