News and reports
Latest news and views
One in seven patients stuck in a GP referrals ‘black hole’
One in seven patients who have been referred by their GP are stuck waiting for specialist care due to GP referrals being delayed, lost, or rejected.
News
AI and algorithms in healthcare – what are the risks and opportunities for the NHS?
Our latest research shows that while most men turn to the NHS most often for information on staying healthy, one in five are now using platforms such as TikTok, Instagram and YouTube and almost one in 10 are using Artificial Intelligence (AI) chatbots.
Blog
What are parents of children with special educational needs and disabilities telling us?
Parents across England are speaking up about the challenges they face getting the right specialist support for their children and how families are often left struggling to get the care their children deserve.
Blog
Healthwatch England Chief Executive steps down
After nearly four years in the role, our Chief Executive will be leaving her role this December.
News
Cancer care: Why your voice matters
With someone diagnosed with cancer every 90 seconds, we look at why more patients need to speak up about their care.
Blog
Urgent reform needed as NHS complaint numbers reach a new high
New data shows written complaints in the NHS reached a new high in 2025. Read our response and why it's time to reform the NHS complaints system.
Response
How well are patient transport services performing?
Travelling to healthcare appointments is challenging for some people. Read what people told us about their experiences the difficulties they face…
Blog
Beyond the Battlefield: Veterans' Struggles for NHS Care
These stories show how some veterans are struggling to get the care they need.
Blog
Supporting veterans to live well
Veterans face unique challenges in getting the health care they need after they leave the military. Find out how Healthwatch teams across England…
Blog
Latest reports and publication
Referrals: improving experiences and closing “black holes”
Our latest research looks at whether changes to referrals over the last two years have improved the process for patients.
Find out more
Men's Health: How to improve health outcomes, knowledge and behaviours
Our latest research shows the barriers that men face when seeking care.
Find out more
Want us to send you the latest news?
Sign up to our newsletter and be the first to see our research, as well as news, healthcare advice and ways to get involved.