News and reports

A long wait for physiotherapy support is slowing Catherine's recovery from an injury.

As the demand for physiotherapy grows, people are telling us about long waits for care, remote-only support and confusing referrals routes. Read their stories, and what needs to change to boost this vital area of NHS care.

We have responded to the new Health Bill, which includes legislation to support creation of a Single Patient Record.

The government has met an interim target for speeding up hospital treatment. Read our response.

Over the past seven years, thousands of people have shared their experiences of ambulance services with us. And last month, those voices helped shape a major parliamentary inquiry.

Learn how poor NHS communication harms patients and how staff can improve it.