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Healthwatch network awards

Healthwatch network award winners 2020 announced

We celebrated the huge contribution made by local Healthwatch staff and volunteers at Healthwatch Network Awards 2020. Find out who won.

5 November 2020

Man standing outside

Tell us your mental health support stories

We want to help people in danger of self-harm and suicide, making sure they get the support they need. Your story can help.

September 10 is World Suicide Prevention day, raising awareness of 800,000+ suicides every year globally – one person every 40 seconds.

8 September 2020

Woman with protective mask using smart phone with city traffic background

How the new NHS COVID-19 app offers better data privacy

The NHS has just released a revamped COVID-19 contact-tracing app for testing. We look at how it addresses many of the concerns people have when it comes to their data privacy and security.

Photo of man

I didn’t know what to expect when dad was taken to hospital

During lockdown, Tony was admitted to hospital with chest pains. His son, Robin, 35, talks to us about the difficulties family members face trying to find out what’s happening when a loved one is in hospital.

social worker in a mask

"I was really upset the hospital didn't test patients who were being sent to care homes for coronavirus"

Shelina, 33, is a social worker based in a London hospital. She talked to us about the challenges giving her patients good care during the coronavirus pandemic and making sure they’re sent home from hospital safely.

Male doctor

The doctor will zoom you now

The pandemic has seen a rapid roll-out of virtual NHS consultations. Working with National Voices, Traverse, and PPL, we've found out how they are working for people, and how to get the most out of the virtual health...

Hospital worker pushing a trolley

"Poorly-handled discharge can have a huge impact on patients": Our response to CQC's inpatient survey

Our National Director, Imelda Redmond, responds to CQC’s COVID-19 inpatient survey, highlighting the importance of getting discharge right for patients and their loved ones.

19 November 2020

Doctor and senior man wearing facemasks during coronavirus outbreak.

Learning the lesson from COVID-19: Read our response to a new House of Lords report

A new report from the House of Lords Public Services Committee set out several issues with the UK's approach to delivering public services, which the report calls on the Government to address as a matter of urgency.

13 November 2020

Sheila and Wendy

15 step challenge: What kind of care can you expect when walking onto a hospital ward?

Two volunteers from Healthwatch Northamptonshire worked with a local hospital to make real changes for the patients. Find out why this important work won them a 2020 Healthwatch network award.

9 November 2020

Latest reports and publications

590 people's stories of leaving hospital during COVID-19

27 October 2020

Our new report with the British Red Cross looks at how well the new...

Our public Committee Meeting September 2020 supporting materials

9 September 2020

Take a look at our papers for our September Committee Meeting.

COVID-19: What people are telling us about their care

7 September 2020

Find out what the public has been telling us about health and social...

The Doctor Will Zoom You Now: getting the most out of the virtual health and care experience.

Our insight report sets out the key findings from our work with...