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News and reports

Young girl in front of Healthwatch sign
Shortlist showcase: Helping more people to have their say
No matter how big or small the issue, Healthwatch is here to help people have their say about the changes they would like to see to health and social care services. Take a look at examples of this from across the network.
30 August 2019
News
A man and woman having a conversation
Shortlist showcase: Outstanding individuals who’ve made a difference
Our Outstanding individuals who’ve made a difference award celebrates volunteers who have gone above and beyond to put people at the heart of care. Take a look at the shortlist.
29 August 2019
News
A woman with a handbag on her shoulder, standing in front of an ambulance
Shortlist showcase – Improving health and social care
Find out why five Healthwatch were nominated for our award celebrating the real changes they’ve helped make to people’s health and social care experiences.
28 August 2019
News
Magnifying glass
Creating a learning culture in social care
Our findings suggest that councils are not currently making the most of their annual complaints reports as an opportunity to demonstrate how responsive they are to feedback. Read our report to find out more.
28 August 2019
Report
A women and a man looking at the camera
We urge councils to promote a culture of learning from complaints
Local authorities focus on reporting the number of complaints they receive rather than communicating what they are learning. We call for complaints managers to be given more support to help demonstrate how councils respond to feedback from residents.
28 August 2019
News
Magnifying glass
Our public Committee Meeting September 2019 supporting materials
Take a look at our papers for our September Committee Meeting.
28 August 2019
Report
Woman standing infront of a hospital sign
Shortlist showcase - Championing diversity and inclusion
With a diverse population, it’s important that local services understand what their communities need, and that they don’t try and follow a one size fits all approach. Take a look at who has been shortlisted for our Diversity and Inclusion award.
27 August 2019
News
Social care worker speaking to a lady in her home
How to solve a problem like social care?
42% of people we polled support using general taxation to fund social care. Jacob Lant, Head of Policy at Healthwatch England reflects on the public’s increasing desire for a social care solution.
15 August 2019
Response
Older man with his arm round a younger woman at Bournemouth Pride. They are both smiling.
Healthwatch Network Awards 2019 shortlist announced
After receiving over 145 entries, we are pleased to announce the finalists for the Healthwatch Network Awards 2019.
12 August 2019
News
A blonde woman in a coat, standing in front of an ambulance
What can you expect when you’re discharged from hospital?
It’s vital that when it’s time for you to leave hospital, you have all the medication, information and support in place to help you keep getting better.
5 August 2019
Advice and Information
 A young man talking to a nurse in a corridor
People want more control and choice over health decisions
Nearly 700 people in Birmingham and Solihull told their local Healthwatch about the changes that they would like to see made to their local NHS after the Government's promise to invest billions into services. Read what people said.
1 August 2019
Blog
Women standing on a bridge smiling at the camera
North Central London residents tell us they want to see GP waiting times cut
Local Healthwatch asked the people of Barnet, Camden, Enfield, Haringey and Islington '#WhatWouldYouDo to improve local services?'
30 July 2019
News
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