Doctor and senior woman wearing facemasks during coronavirus pandemic.
Hospital discharge must be improved to manage COVID-19 second peak
Our research shows significant numbers of people are not receiving follow-up support after being discharged from hospital under new policy, leading to unmet needs. Find out more in our joint report with the British Red Cross.
27 October 2020
News
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590 people's stories of leaving hospital during COVID-19
Our new report with the British Red Cross looks at how well the new hospital discharge policy is working for patients, carers and healthcare professionals.
27 October 2020
Report
Woman wearing a mask at a dentist
Our response to CQC's State of Care report for 2019/20
Care Quality Commission's report today shows COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”.
16 October 2020
Response
Healthwatch staff and volunteer holding award
Healthwatch Awards 2020: Shortlist announced
We are delighted to announce the shortlist for the Healthwatch Awards 2020.
16 October 2020
News
Elderly woman on phone
People with long-term health conditions most likely to avoid care services due to COVID-19
People with long-term health conditions urged to share experiences to help improve support after research indicates that some avoided health and social care services throughout the COVID-19 crisis.
17 September 2020
News
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Our public Committee Meeting September 2020 supporting materials
Take a look at our papers for our September Committee Meeting.
9 September 2020
Report
Doctor using stethoscope on a senior patient at home
COVID-19: What people are telling us
In our latest briefing, we look at the key issues the public have faced during the COVID-19 pandemic.
9 September 2020
News
Man standing outside
Tell us your mental health support stories
We want to help people in danger of self-harm and suicide, making sure they get the support they need. Your story can help.
8 September 2020
Blog
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COVID-19: What people are telling us about their care
Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.
7 September 2020
Report
Woman smiling in a hospital waiting room
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
2 September 2020
Advice and Information
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The Doctor Will Zoom You Now: getting the most out of the virtual health and care experience.
Our insight report sets out the key findings from our work with National Voices, Traverse, and PPL as we explore people’s experiences of remote appointments since the start of the pandemic.
18 August 2020
Report
Woman with protective mask using smart phone with city traffic background
How the new NHS COVID-19 app offers better data privacy
The NHS has just released a revamped COVID-19 contact-tracing app for testing. We look at how it addresses many of the concerns people have when it comes to their data privacy and security.
14 August 2020
Blog