News and reports | Healthwatch

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Shortlist showcase: Helping more people to have their say

No matter how big or small the issue, Healthwatch is here to help people have their say about the changes they would like to see to health and social care services. Take a look at examples of this from across the network.

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Shortlist showcase: Outstanding individuals who’ve made a difference

Our Outstanding individuals who’ve made a difference award celebrates volunteers who have gone above and beyond to put people at the heart of care. Take a look at the shortlist.

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Shortlist showcase – Improving health and social care

Find out why five Healthwatch were nominated for our award celebrating the real changes they’ve helped make to people’s health and social care experiences.

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Creating a learning culture in social care

Our findings suggest that councils are not currently making the most of their annual complaints reports as an opportunity to demonstrate how responsive they are to feedback. Read our report to find out more.

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We urge councils to promote a culture of learning from complaints

Local authorities focus on reporting the number of complaints they receive rather than communicating what they are learning. We call for complaints managers to be given more support to help demonstrate how councils respond to feedback from residents.

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Our public Committee Meeting September 2019 supporting materials

Take a look at our papers for our September Committee Meeting.

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Shortlist showcase - Championing diversity and inclusion

With a diverse population, it’s important that local services understand what their communities need, and that they don’t try and follow a one size fits all approach. Take a look at who has been shortlisted for our Diversity and Inclusion award.

Social care worker speaking to a lady in her home

How to solve a problem like social care?

42% of people we polled support using general taxation to fund social care. Jacob Lant, Head of Policy at Healthwatch England reflects on the public’s increasing desire for a social care solution.

Older man with his arm round a younger woman at Bournemouth Pride. They are both smiling.

Healthwatch Network Awards 2019 shortlist announced

After receiving over 145 entries, we are pleased to announce the finalists for the Healthwatch Network Awards 2019.

A blonde woman in a coat, standing in front of an ambulance

What can you expect when you’re discharged from hospital?

It’s vital that when it’s time for you to leave hospital, you have all the medication, information and support in place to help you keep getting better.

Advice and Information

A young man talking to a nurse in a corridor

People want more control and choice over health decisions

Nearly 700 people in Birmingham and Solihull told their local Healthwatch about the changes that they would like to see made to their local NHS after the Government's promise to invest billions into services. Read what people said.

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North Central London residents tell us they want to see GP waiting times cut

Local Healthwatch asked the people of Barnet, Camden, Enfield, Haringey and Islington '#WhatWouldYouDo to improve local services?'

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