A man and a women sitting on exercise balls. Their arms are stretched out in front of them.
What to expect when waiting for care
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
6 September 2021
Advice and Information
A women is having a biopsy in a hospital
Are you or your loved one waiting for hospital care? Share you views
Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.
6 September 2021
News
Male volunteer promoting Healthwatch at an event
What should I expect after being referred for mental health support?
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
2 September 2021
Advice and Information
Young female pharmacist. She is wearing a white lab coat and orange shirt. Her hair is tied back. She is holding a tablet.
COVID-19: What can pharmacists learn from people’s experiences of services?
Are you a pharmacist? Find out what the public thought worked well, and what could have been better when it came to the support you provided during the pandemic. 
23 August 2021
News
A female dental surgeon talking to a patient
How can your pharmacy help you?
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.
18 August 2021
Advice and Information
An old lady in a scooter
What should happen when you're diagnosed with dementia
Being diagnosed with dementia can be a big shock, and it can be hard to know what to do next. Take a look at our guide to find out what support you should receive.
12 August 2021
Advice and Information
Three women looking at a piece of paper
GP Data for planning and research collection: what you need to know
The NHS is making some changes to how it collects and uses patient data. To make sure you're clued up, read some frequently asked questions about the upcoming GP Data for planning and research collection below.
2 August 2021
Advice and Information
Woman wearing a headscarf standing outside
Your views helped improve non-emergency patient transport services
NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.
2 August 2021
News
Colleagues presenting
What's the point? Nothing ever changes
You might think your feedback doesn’t have the power to change how health and social care services run. We want to show you how that isn’t the case.
28 July 2021
News
A woman outside hospital looking at the camera
Top tips to get the most out of your GP appointment
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.
26 July 2021
Advice and Information
CEO woman speaking
Imelda Redmond is stepping down after leading Healthwatch England for four and half years
Healthwatch England National Director Imelda Redmond CBE has announced she will be stepping down from her role this autumn after four and half years leading the organisation.
21 July 2021
News
Woman standing in front of a window holding a tea
Holistic welfare checks part of updated hospital discharge guidance
The Government has recently updated national hospital discharge guidance, taking on board our key recommendations. Take a look at what the improvements mean for you.
20 July 2021
News