News and reports

Equality, diversity, and inclusion are at the heart of our values. This statement and plan shows how we plan to ensure everyone should have a fair and equal experience using health and social care, particularly those who may face discrimination.

Shelina, 33, is a social worker based in a London hospital. She talked to us about the challenges giving her patients good care during the coronavirus pandemic and making sure they’re sent home from hospital safely.

The pandemic has seen a rapid roll-out of virtual NHS consultations. Working with National Voices, Traverse, and PPL, we've found out how they are working for people, and how to get the most out of the virtual health and care appointments.

To prepare for the pandemic and free-up capacity in the NHS, guidance was issued to support a new rapid discharge process in March. But how has this worked for patients, their loved ones and the care sector?

The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.