Senior man standing with female social care worker
Five ways services can use complaints to make social care better
When people complain about poor care, it can be a real opportunity for services to listen and change. We’ve highlighted five ways services can do this.
21 March 2019
News
Two women look at a file whilst standing outside a hospital
Clear communication: What patients need to take more control of their care
What can services do to give people more control over their health and wellbeing? It starts with clear communication.
21 March 2019
News
A man sitting in a doctor's surgery speaks to a doctor
More than medication: The key to better mental health support
One man shares his experience of mental health conditions and calls on others to do the same.
20 March 2019
News
Two people standing outside a hospital using their mobile phones
How can the NHS help you take more control of your health and care?
People share how the NHS can empower them to take charge of their health and wellbeing.
19 March 2019
News
A man and a woman sitting on chairs in a healthcare surgery waiting room
What would you do to make mental health support better?
Have your say about how care should improve where you live.
15 March 2019
News
healthcare staff helping patient into gown
Four ways empathy can improve patient care
It’s vital that patients are treated with compassion, and that professionals are empowered to show it. We look at four ways services can be more empathetic to improve care.
13 March 2019
Blog
Two women talking together
Six resources to help you understand the implications of Brexit on health and social care
Take a look at these six resources to help you better understand how Brexit may affect you.
13 March 2019
Advice and Information
A human touch: Cancer survivor shares the key to great care
A cancer survivor explains what made the biggest difference to him and his family whilst he was being treated for the disease.
13 March 2019
News
Man with a clipboard talking to a lady
Digital resources to support #WhatWouldYouDo
Download and view our digital tools so that people can have their say on how to improve their local NHS.
12 March 2019
News
Woman standing outside at an event weaing a Healthwatch T shirt
What would you do? Alternative formats
Download and view our accessible versions of our surveys to better understand what you would do to improve your local NHS.
12 March 2019
Report
Woman smiling
How can the NHS help you live a healthier life?
A woman shares her views about the importance of education – both for patients and professionals - to helping people look after their health.
12 March 2019
News
Magnifying glass
People's views on A&E waiting times
Our new research explores what matters most to people when seeking emergency care.
11 March 2019
Report