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News and reports

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Shifting the mindset: a closer look at NHS complaints
Hospitals need to do more to show patients how the NHS is learning from mistakes. Read our latest report to find out more.
15 January 2020
Report
Three women talking in their local pharmacist
Should I see a pharmacist instead of a doctor?
​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.
15 January 2020
Advice and Information
Women smiling in a hospital with the #SpeakUp2020 logo
What's your health or social care priority this year? #SpeakUp2020
Here's what people have already told us about their experiences of hospital care, mental health support and social care. #SpeakUp2020 and tell us about the changes that you would like to see.
14 January 2020
News
#SpeakUp2020 - How would you improve mental health services?
We all love the NHS, but it can’t improve without our help. That’s why we’re asking people to share their experience of services, so care can be made better for everyone.
14 January 2020
Blog
Man smiling with #SpeakUp2020 logo
SpeakUp2020: Share your views and help make the NHS better
New campaign calls on the public to their experiences of NHS services to help make care better for all.
13 January 2020
News
Two women talking outside a hospital
Who we are and what we do
Here are some easy read resources to explain who we are and what we do.
6 January 2020
Report
A man and a women smiling
Thousands of people's views, all in one place
Our reports library tool aims to help you search thousands of reports produced by local Healthwatch. Take a look and tell us what you think so that we can make it the best it can be.
3 December 2019
News
Dentist examining female patient
How can you find an NHS dentist?
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.
26 November 2019
Advice and Information
A man in a care home
What have people told us about health and social care
Thousands of people share their experiences of health and care with Healthwatch every month. Download our briefing to find out the key issues people are raising about GPs, hospitals and other care services.
13 November 2019
News
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What have people been telling us: July - September 2019
Find out what the public has been telling us about health and social care from July to September this year. This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.
13 November 2019
Report
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Our public Committee Meeting November 2019 supporting materials
Take a look at our papers for our November Committee Meeting.
8 November 2019
Report
Ambulance outside A&E
People share what a good A&E experience looks like
Our research shows that the public value a wide range of factors when it comes to good care in A&E, which is why we're working with the NHS to ensure new measures take people’s full experiences into consideration.
31 October 2019
News
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