NHS complaints data is just ‘tip of the iceberg’
Our new analysis of complaints data shows that over half a million incidents of poor care across NHS went unreported in last two years
News
News and reports
Our letter to NHS England about CCG public involvement
We have written to NHS England to assess to Clinical Commissioning Groups can involve local Healthwatch in changes to how health and care services are run.
Response
Our letter to the Local Government Association about CCG public involvement
We have written to the Local Government Association to discuss how we can work together to ensure that Clinical Commissioning Groups involve the public in decision making processes.
Read the letter we sent.
Response
Our response to CQC plans to introduce special measures scheme for GP practices
The Care Quality Commission (CQC) has announced plans to introduce a new 'special measures' scheme for GP practices that will see those offering poor care being given deadlines to make improvements and facing closure if they fail.
The special measures scheme will be introduced from GP practices from October this year.
Response
Our response to CQC special measures report
The Care Quality Commission has released a report into progress made at 11 NHS trusts that were put into special measures in July 2013.
The report, highlights the work by Monitor and the NHS Trusts Development Authority to support the 11 trusts in special measures.
Response
Our public Committee meeting July 2014 - supporting materials
Find out what happened at our public Committee Meeting.
Report
Local people being cut out of decision making about their health services
The way decisions are made about local health services is changing. Early indications from local Healthwatch suggest that this is resulting in the public feeling less able to have their say.
We've heard from local Healthwatch across the country that Super CCGs are failing to involve their communities in major decisions about redesigning services - from hospitals and GP surgeries to dentists and care homes.
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Our concerns about reduced local accountability arrangements
We have written to the Secretary of State about our concerns about reduced local accountability arrangements around commissioning.
Local Healthwatch are reporting that these new structures are cutting corners and making little effort to actively engage their local populations in major decisions about the redesign of services.
Response
Report
Our strategy 2014/16
Our strategy for 2014/16 sets out how, by working together, the Healthwatch network will truly champion the interests of those who use health and social care services.
Report
Our response to NICE safe staffing advice for nursing care in wards
New guidance from NICE aims to help hospitals have a safe level of hospital staff to ensure good patient care.
Read our response to the new guidelines.
Response
Inquiry into discharge raises serious questions about maternal mental health support
Early findings from our research find that new mums aren’t always getting the support they need for mental health issues when leaving hospital.
News