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News and reports

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Our business plan 2014/15

Find out what we will do in the year ahead.
21 July 2014
Report
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Our strategy 2014/16

Our strategy for 2014/16 sets out how, by working together, the Healthwatch network will truly champion the interests of those who use health and social care services. 
21 July 2014
Report

Our response to NICE safe staffing advice for nursing care in wards

New guidance from NICE aims to help hospitals have a safe level of hospital staff to ensure good patient care.
Read our response to the new guidelines.
15 July 2014
Response
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Inquiry into discharge raises serious questions about maternal mental health support

Early findings from our research find that new mums aren’t always getting the support they need for mental health issues when leaving hospital.
30 June 2014
News

Our response to NHS England's Delayed Transfers of Care Statistics

Latest statistics show an overall increase in delayed discharge from hospital settings over 12 months
The delayed transfer of care statistics for April 2014-2015 highlights an overall increase in delayed discharge, despite a spike in discharge over the Christmas period.
24 May 2014
Response
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Our public Committee meeting May 2014 - supporting materials

Take a look at the papers for our Committee meeting.
14 May 2014
Report

People’s inquiry to uncover pitfalls of discharge from hospitals and care homes

In response to the distressing stories being shared with Healthwatch across the country, we’re launching an inquiry into why things so often go wrong when people are discharged from health and social care services.
In response to the distressing stories being shared with Healthwatch across the country, we’re launching an inquiry into why things so often go wrong when people are discharged from health and social care services.
7 May 2014
News

Health and care complaints system is ‘utterly bewildering’ for people

Patients and worried family members looking to complain about their care from a hospital, GP or care home are going unheard because the current system is simply too complex.
Patients and worried family members looking to complain about their care from a hospital, GP or care home are going unheard because the current system is simply too complex.
20 March 2014
News
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Our public Committee Meeting February 2014 - supporting materials

Find out what happened at our public Committee Meeting.
13 February 2014
Report

Local patient voice short changed by 10 million pounds

Our analysis shows that around a quarter of the £43.5 million made available by the Department of Health to fund local Healthwatch has failed to materialise in local Healthwatch accounts.
Our analysis shows that around a quarter of the £43.5 million made available by the Department of Health to fund local Healthwatch has failed to materialise in local Healthwatch accounts.
13 February 2014
News

Taking public concern about data sharing to NHS England

Despite a nationwide mail-out campaign, people are still largely in the dark about plans to share their personal medical records, according to reports we have received.
Despite a nationwide mail-out campaign, people are still largely in the dark about plans to share their personal medical records, according to reports we have received.
6 February 2014
News
An ambulance outside an accident and emergency department

Nearly a fifth confess to knowingly using A&E for non-emergencies

Nearly a fifth confess to knowingly using A&E for non-emergencies.
4 February 2014
News

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