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News and reports

Safely Home - What happens when people leave hospital and care settings? Report Front Cover showing the back of a man and a woman walking in a hospital corridor toward an exit door

Safely Home - what happens when people leave hospital and care settings

With the help of 101 local Healthwatch, we heard from over 3,000 people who shared their stories with us about their experiences of the discharge process.
21 July 2015
Report
 empty hospital corridor

Getting hospital discharge right would stop suffering and save millions of pounds

Our new report brings together 3,230 stories gathered by 101 local Healthwatch from across the country, revealing the human and financial cost of getting the discharge process wrong.
21 July 2015
News
Young female nurse sitting at a desk speaking over the phone while looking at papers

Major issues with GP access being tackled in Derby

Many people in Derby face significant issues accessing GPs. Healthwatch Derby City listened to people views and called for change.
21 July 2015
News
 woman applying earing aid

Improving access to health services for the deaf community

Health and care services need to be accessible for everyone, but those who are deaf often face problems. Healthwatch Bedford Borough share how they are working to achieve change in their area.

5 July 2015
News
Healthwatch network awards

Award winning work to improve care for those in secure mental health services

Healthwatch Northamptonshire recognised by its peers for its work.
3 July 2015
News

Healthwatch network visits to local services increase by 300%

In the last 12 months local Healthwatch have been out in their communities putting on engagement events in libraries and supermarkets, visiting health and care facilities and running public surveys
Collectively they have spoken with / heard from an estimated 300,000 patients, care users and members of the public and have conducted more than 600 formal ‘Enter & View’ visits to hospitals, GPs and care homes.
3 July 2015
News
 group picture of awards winners at Healthwatch conference

Celebrating the Healthwatch network’s success

The remarkable contribution local Healthwatch across the country have made to health and social care at a local and national level has been marked at the Healthwatch Network Awards of Achievement 2015.
1 July 2015
News
Graphic of magnifying glass

Our Quality Statements

Each local Healthwatch works in an area with its own unique issues but there are specific statutory activities which every local Healthwatch must undertake and it is important that this work is consistent.
24 June 2015
Report

Why don’t UK citizens complain about care services when things go wrong?

As the All Party Parliamentary Group on Health meets to discuss patient complaints today, new poll reveals half of people who experience poor care want to complain but far fewer go on to do so.
New results show that only a fifth of Brits who experienced an incident of poor care wrote a letter of complaint.
24 June 2015
News

Changing perceptions of eating disorders in Dorset

The number of teenagers admitted to hospital with eating disorders, has nearly doubled in just three years. Two new videos aim to raise awareness of the impact of eating disorders on those affected by the conditions and their families.
The videos feature people from Dorset speaking about their experiences of eating disorders such as anorexia and bulimia nervosa, alongside friends and family talking about how they were also affected.
24 June 2015
News
Close picture of pile of papers

Ten ways to give patients confidence in how their data is shared

With Care.data pilots planned in several parts of England, we've published ten principles to help give consumers confidence.
23 June 2015
News
Graphic of magnifying glass

State of Support - Local Healthwatch finances 2015/16

This report outlines the funding each local Healthwatch has received to deliver their statutory activities based on survey results from 148 local Healthwatch, working across 152 local authority areas.
18 June 2015
Report

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