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News and reports

Gap in regulation of care services putting vulnerable people at risk

We’re calling for more people to share their experiences of non-regulated social care services.
We are now calling on local councils in England to get in touch with their local Healthwatch if they have concerns over non-regulated services
19 May 2015
News

Our response to ‘A very general practice’; the Citizens Advice report on non-health visits to GPs

New report states GPs spend almost a fifth of their consultation time dealing with non-health issues, such as personal relationship problems, housing and unemployment.
Citizens Advice says these issues can sometimes be linked to health conditions, but argues that in most cases GPs are not best placed to provide this kind of social support.
19 May 2015
Response
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Our public Committee meeting May 2015 - supporting materials

Find out what happened at our public Committee Meeting.
13 May 2015
Report

Our response to Public Administration Select Committee's report into investigating clinical incidents

The Public Administration Select Committee (PASC) has published their report looking at how incidents of clinical failure in the NHS are investigated – and how subsequent complaints are handled.
Read our response to the report.
27 March 2015
Response

Delayed discharge figures have risen steadily over the past 12 months

Latest statistics show a steady increase in delayed discharge from hospital settings over 12 months.
Read our response to the latest statistics.
27 March 2015
Response

Our response to HSCIC statistics on children’s dental care

New statistics show that nearly half of 15-year olds and a third of 12-year olds had obvious tooth decay.
It is the fifth in a series of national children’s dental health surveys that have been carried out every ten years since 1973.
19 March 2015
Response
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Funding and support information for NHS Complaints Advocacy services - FOI results

Results from our Freedom of Information Request show care home residents and other social care users are not being given support to make a complaint about social care services.
15 March 2015
Report

Patchy complaints support is putting vulnerable people at risk

New research finds just one in five councils offer a dedicated complaints support service for social care users.
Care home residents and other social care users struggle to get the support they need when it comes to complaining about the quality of care they receive.
15 March 2015
News
Primary Care Report Front Cover showing a big speech mark in which there 5 images: a lady nurse, a mother with her son, a girl on a wheelchair, an ambulance driver and a nurse speaking to an elderly woman

Primary Care: A review of local Healthwatch reports

Find out what we found when our network spoke to more than 11,000 people and visited over 550 GP surgeries, pharmacies and opticians across the country.
13 March 2015
Report

Our response to the Morecambe Bay investigation

Investigation into Morecambe Bay NHS Foundation Trust finds failings at almost every level.
The report reveals that a “lethal mix” of failings at almost every level led to the unnecessary deaths of one mother and 11 babies in the maternity unit of a Cumbrian hospital.
4 March 2015
Response

New NICE draft guidance on safe midwifery staffing levels

New guidance to help hospitals ensure that there are the right number of midwifery staff to provide care for women and their babies.
They recommend that women giving birth should have one-to-one care with a midwife and advise hospital boards to monitor staffing levels and ensure sufficient staff to provide safe care for new mothers and their babies.
2 March 2015
Response

Deep failings in care across the country’s mental health services have led to avoidable deaths

The Equality and Human Rights Commission has published the findings of an Inquiry into detainment of mental health patients today.
The report suggests that repeated errors, a failure to learn lessons contributed to the non-natural deaths of hundreds of people with mental health conditions detained in psychiatric hospitals, prisons and police cells.
23 February 2015
Response

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