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What are people’s biggest health and social care issues for 2015?

Our annual survey of local Healthwatch priorities reveals the top health and social care issues for the public across England for 2015.
Our annual survey of local Healthwatch priorities reveals the top health and social care issues for the public across England for 2015.
31 December 2014
News

NHS steps up a gear to get people home for Christmas

People waiting to leave hospital are discharged more quickly and efficiently in the run up to Christmas than at any other time of year.
Official ‘delayed transfers of care’ stats fell 13 per cent between November and December last year, with the festive period consistently recording the lowest number of delayed discharges over the last five years.
22 December 2014
News
Graphic of magnifying glass

Hospital policies on making a complaint - FOI results

Our new evidence raises further concerns about the defensive and obstructive culture around complaints in the NHS.
5 December 2014
Report

Those who witness poor care being denied right to complain by NHS

New research shows 1 in 3 of hospitals across England are turning away concerned citizens wishing to report incidents of poor care that they have witnessed.
Our new evidence raises further concerns about the defensive and obstructive culture around complaints in the NHS.
5 December 2014
News

Our response to the CQC's national A&E survey

The CQC has today published their latest survey results about people’s experiences of emergency departments in England.
The 2014 Accident and Emergency Patient Survey shows that most patients have a good experience of attending A&E, rating it seven or above out of ten.
2 December 2014
Response

Our response to the legal Duty of Candour coming into force for health and social care organisations

New law to help improve patient safety, transparency and leadership in the NHS.
The new law places a legal duty on hospital, community and mental health trusts to inform and apologise to patients if there have been mistakes in their care that have led to significant harm.
2 December 2014
Response

Don’t blame patients for the bed crisis

New figures show a significant increase in the number of delayed transfers of people between hospitals, care homes and community services. We look at what people are telling Healthwatch about their experience.
Official stats out this morning show the number of cases in October increased by 19 per cent compared to the previous year.
28 November 2014
News
My expectations for raising concerns and complaints report front cover with two enlarged speech marks one with the picture of an elderly man and one with the picture of a mother with her baby daughter

My expectations for raising concerns and complaints

What should people expect when it comes to raising concerns and complaints about health and social care? Our new report explains.
20 November 2014
Report

Using people’s views of good complaint handling to improve experiences

New joint report highlights what people can expect when making a complaint about health and social care services.
New joint report highlights what people can expect when making a complaint about health and social care services.
20 November 2014
News
Graphic with stacks of money

The State of Support 2014/15

Find out what funding the Healthwatch network has received to carry out its statutory activities for 2014/15.
2 November 2014
Report
Graphic of magnifying glass

Our public Committee Meeting October 2014 - supporting materials

Find out what happened at our public Committee Meeting.
22 October 2014
Report
Dentistry equipment

Trouble finding an NHS dentist? You're not alone...

People all across the country are venting increasing frustration about access to and the quality of NHS dentistry services. Find out more below.
18 October 2014
Blog

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