News and reports

We welcome the creation of an independent public inquiry to learn lessons from the Covid-19 pandemic. The lessons from this inquiry could improve how government, NHS England, health and care providers and commissioners respond to future pandemics or public health emergencies.

When people have concerns over any aspect of their care or the actions or decisions of any NHS or social care body, they have the right to make a complaint. Read our position on how health and care services should manage complaints, and our work on this issue.

Get to know some of our volunteers below and find out what they've learnt during their time at Healthwatch.

Professor David Croisdale-Appleby has been appointed as the new Chair of Healthwatch England, the independent champion for people who use health and social care.

Living in a care home can increase your risk of oral health problems. That's why knowing what questions to ask care staff about your oral health or loved ones can prevent problems from developing.

The cost of living crisis is putting people under a lot of pressure - and affecting their ability to access the care they need. Read our evidence on the problems people are facing and how we believe these can be reduced to ensure cost is not a barrier to accessing care.

The cost of living is having a detrimental impact on people's decisions about their healthcare. But if you are disabled, on means-tested benefits or aged 18-24, you're more likely to avoid vital health services due to the fear of extra costs. We set out immediate actions for the government and the NHS.

With unprecedented challenges facing NHS and social care services, we've launched a new plan setting how we work to make sure your experiences help make care better.

Health and social care services face big challenges, and if they are to improve, decision-makers must listen to public feedback. Read how we aim to help make this happen.

Take a look at our supporting papers for the May 2023 committee meeting.

NHS England has recently published its "Delivery plan for recovering access to primary care". We outline what the planned changes will mean for you.

Receiving a dementia diagnosis can be a life-changing event, but knowing what support is available to you and what steps to take next can help you or a loved one process the diagnosis and plan for the future.