News and reports

As we celebrate 75 years of our NHS and look to a future where everyone can get the care they need, we celebrate some of the people who took the time to share their experiences with us and helped make care better for everyone. 

With the NHS turning 75 this week, our Chief Executive reflects on why listening to users of health and care services is so integral to improving the quality and safety of care.

How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

Thousands more doctors and nurses will be trained in England every year as part of a 15-year workforce plan. Read our response.

The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together. In this blog, we share new mothers' stories highlighting the role of communication and choice.

The NHS Assembly consulted staff, patient groups, carers, charities, and partners in health and social care for the report launched ahead of the 75th anniversary of the health service on 5 July. Read our response.

The Association of Directors of Adult Social Services Spring Survey has been published today. This crucial annual report outlines the many pressures facing social care today, their impacts for people, the workforce and providers, and the views of directors of adult services.

Research shows mental health issues are widespread and of significant concern for new parents. Yet, the new mothers we interviewed faced substantial challenges in accessing mental health services. Read their stories.

Using your feedback on care, we share with the Government the issues we believe should be included in the objectives for the NHS for the years ahead. Read our recommendations.

A Leeds volunteer filmmaker shares why he volunteered at Healthwatch and how it helped him pursue a Television career.

We welcome the creation of an independent public inquiry to learn lessons from the Covid-19 pandemic. The lessons from this inquiry could improve how government, NHS England, health and care providers and commissioners respond to future pandemics or public health emergencies.

When people have concerns over any aspect of their care or the actions or decisions of any NHS or social care body, they have the right to make a complaint. Read our position on how health and care services should manage complaints, and our work on this issue.