News and reports

On this World Mental Health Day, we're looking at people's recent experiences of mental health services. With GPs often acting as the front door for mental health support, we've also analysed our evidence about getting a GP referral for mental health. Read about what people told us and what this means for healthcare leaders.

With the NHS under immense pressure, we look at the impact that waiting for a diagnosis, test, or treatment can have on individuals and some of the potential solutions that might help.

The public needs a bold vision for health and care services, informed by the wealth of patient experience we’ve collected over the past decade.

The statutory inquiry into how nurse Lucy Letby was able to murder seven babies is likely to result in lessons that the wider NHS needs to act on. One of the questions it will need to explore is how the NHS can tackle the culture of denial and secrecy that often lies at the heart of tragic scandals.

Good communication with patients goes a long way.

Take a look at our supporting papers for the September 2023 committee meeting.

We explore the three main challenges people face accessing health and care services when they live alone with limited or no support.

Our new research shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and our calls to action.

We have welcomed the introduction of Martha's rule for hospital patients.

Jane Laughton joins the Healthwatch England Committee.

NHS England is moving forward the timetable for the autumn COVID-19 and flu vaccine rollouts.

People rely on prescription medication to treat and manage their conditions and keep well. In our new blog, we highlight the challenges people have recently told us about when trying to get prescription medication.