News and reports

Working with deaf people and people affected by hearing loss, Healthwatch Norfolk created a step-by-step guide on how GP practices can improve communication and make care accessible.

NHS 111 First is now obliged to offer pre-booked slots at A&E for people needing non-life-threatening care.

Healthwatch Bolton helped to arrange walk-in cervical cancer screening clinics in the community, removing barriers to lifesaving healthcare.

Download an Easy Read version of our 'Have your say' form.

With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.

Our national director, Louise Ansari, responds to the latest NHS performance stats.

Digital and remote methods are playing an increasingly important role in how people access care since the pandemic. Building confidence in digital skills is key to helping people who are digitally excluded from getting online.

The NHS will buy thousands of extra beds in care homes and other settings to help discharge more patients to free up hospital beds. Our national director Louise Ansari responds.

Our new data shows a worrying increase in the number of people avoiding vital care. We're calling for urgent action from government and health and care services to ensure rising costs are not a barrier to healthcare.

Healthwatch England is concerned that coverage in recent days showing the NHS at breaking point will exacerbate already-low public confidence that people can get urgent and emergency care when they need it most.

Being able to visit the GP when you need help is something, we often take for granted. See how by speaking up, local residents secured better opening hours for their community.

Following reports that life-saving cancer care could be affected by strike action. We have written to the RCN asking for the issue to be clarified.