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News and reports

20230426 - Black woman leaning against door frame with arm over her face, exhausted

Cost of living - a barrier to healthcare for the most vulnerable

The cost of living is having a detrimental impact on people's decisions about their healthcare. But if you are disabled, on means-tested benefits or aged 18-24, you're more likely to avoid vital health services due to the fear of extra costs. We set out immediate actions for the government and the NHS.
30 May 2023
News
Our future focus report front cover

Our future focus

With unprecedented challenges facing NHS and social care services, we've launched a new plan setting how we work to make sure your experiences help make care better.
23 May 2023
Report
Elderly eighty plus year old man in a wheelchair in a doctors office.

How will we address the challenges facing health and social care?

Health and social care services face big challenges, and if they are to improve, decision-makers must listen to public feedback. Read how we aim to help make this happen.
23 May 2023
News
Graphic of magnifying glass

Our public Committee meeting May 2023

Take a look at our supporting papers for the May 2023 committee meeting.
18 May 2023
Report
Healthy mother and child having online telemedicine consultation with remote doctor

Primary care recovery plan – what does it mean for you and your loved ones?

NHS England has recently published its "Delivery plan for recovering access to primary care". We outline what the planned changes will mean for you.
15 May 2023
Blog
The unrecognizable mid adult expectant mother gestures as she talks to the smiling mature adult female doctor.

Continuity of carer is crucial to addressing perinatal mental health

Research shows that continuity of carer is best practice in maternity care. Yet, the experiences of the new mothers we spoke to showed that services don’t always implement it. Read their stories.
11 May 2023
Blog
A black female patient reviews medical test results with her male doctor who is of Middle Eastern descent during a consultation. They are seated next to each other in a medical office and the doctor is holding a tablet computer.

GP recovery plan - our response

Today, NHS England has published its GP Recovery Plan. Read our response.
9 May 2023
Response
Woman holding a newborn baby

Maternal mental health: The changes your feedback made possible

Your experiences of maternal mental health care continue to shape NHS services, with NHS England recently announcing improvements to maternity and neo-natal services. Over the coming weeks, we will be sharing stories from new mothers to highlight the importance of delivering on those plans.  
3 May 2023
Blog
Black male nurse sitting on bed and giving instructions to senior patient when to take his pills in nursing home

NHS strikes: We respond to NHS Staff Council meeting

We've responded to the outcome of the NHS Staff Council meeting on the pay offer made by government to the Agenda for Change unions.
2 May 2023
Response
Group of doctors talking

Urgent and emergency care recovery plan - what to look out for next winter

Find out what was included in the recent urgent and emergency care recovery plan, and how this will affect services next winter.
19 April 2023
Blog
Woman reading leaflet in GP surgery

NHS waiting lists reach record levels, but what about the 'hidden waiting list'?

The latest NHS data shows that a record number of people are waiting for care. However, our new research indicates that there is also a hidden waiting list, and more needs to be done to understand what it's like for people trying to get referred.
13 April 2023
News
A middle-aged black woman getting bad news letter feeling worried

NHS doctors industrial action - our response

With junior doctors staging a four-day strike, we urge all parties involved to find a resolution.
11 April 2023
Response

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