Elderly woman on phone
People with long-term health conditions most likely to avoid care services due to COVID-19
People with long-term health conditions urged to share experiences to help improve support after research indicates that some avoided health and social care services throughout the COVID-19 crisis.
17 September 2020
News
Our public Committee Meeting September 2020 supporting materials
Take a look at our papers for our September Committee Meeting.
9 September 2020
Report
Doctor using stethoscope on a senior patient at home
COVID-19: What people are telling us
In our latest briefing, we look at the key issues the public have faced during the COVID-19 pandemic.
9 September 2020
News
A young man standing outside
Tell us your mental health support stories
We want to help people in danger of self-harm and suicide, making sure they get the support they need. Your story can help.
8 September 2020
Blog
COVID-19: What people are telling us about their care
Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.
7 September 2020
Report
Woman stood in a hospital corridor
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
2 September 2020
Advice and Information
The Doctor Will Zoom You Now: getting the most out of the virtual health and care experience.
Our insight report sets out the key findings from our work with National Voices, Traverse, and PPL as we explore people’s experiences of remote appointments since the start of the pandemic.
18 August 2020
Report
Woman with protective mask using smart phone with city traffic background
How the new NHS COVID-19 app offers better data privacy
The NHS has just released a revamped COVID-19 contact-tracing app for testing. We look at how it addresses many of the concerns people have when it comes to their data privacy and security.
14 August 2020
Blog
New NHS contact tracing app addresses privacy concerns
The new COVID-19 contact tracing app is now ready for testing in England. Read our response to the news that a redesigned contact-tracing app is ready for release.
13 August 2020
Response
Our equality, diversity and inclusion statement and action plan
Equality, diversity, and inclusion are at the heart of our values. This statement and plan shows how we plan to ensure everyone should have a fair and equal experience using health and social care, particularly those who may face discrimination.
7 August 2020
Report
Photo of man
I didn’t know what to expect when dad was taken to hospital
During lockdown, Tony was admitted to hospital with chest pains. His son, Robin, 35, talks to us about the difficulties family members face trying to find out what’s happening when a loved one is in hospital.
6 August 2020
News
social worker in a mask
"I was really upset the hospital didn't test patients who were being sent to care homes for coronavirus"
Shelina, 33, is a social worker based in a London hospital. She talked to us about the challenges giving her patients good care during the coronavirus pandemic and making sure they’re sent home from hospital safely.
6 August 2020
News