Hospital worker pushing a trolley
"Poorly-handled discharge can have a huge impact on patients": Our response to CQC's inpatient survey
Our National Director, Imelda Redmond, responds to CQC’s COVID-19 inpatient survey, highlighting the importance of getting discharge right for patients and their loved ones.
19 November 2020
Response
Doctor and senior man wearing facemasks during coronavirus outbreak.
Learning the lesson from COVID-19: Read our response to a new House of Lords report
A new report from the House of Lords Public Services Committee set out several issues with the UK's approach to delivering public services, which the report calls on the Government to address as a matter of urgency.
13 November 2020
Response
Sheila and Wendy
15 step challenge: What kind of care can you expect when walking onto a hospital ward?
Two volunteers from Healthwatch Northamptonshire worked with a local hospital to make real changes for the patients. Find out why this important work won them a 2020 Healthwatch network award.
9 November 2020
Blog
A lady in a hospital corridor
Working together to help improve the lives of people with dementia and their carers
Find out how Healthwatch Wiltshire worked with other organisations to improve dementia care, winning them the awards for 'The impact we make with partners' at this year's Healthwatch network awards.
9 November 2020
Blog
Healthwatch Leeds team stood two meters apart from each other
How people's experiences of care improved mental health crisis support
Healthwatch Leeds used people’s experiences of mental health crisis support to improve services for those who need them. The impact of this work has won them a 2020 Healthwatch Network Award.
9 November 2020
Blog
Healthwatch network awards
Healthwatch network award winners 2020 announced
We celebrated the huge contribution made by local Healthwatch staff and volunteers at Healthwatch Network Awards 2020. Find out who won.
5 November 2020
News
Call for better guidance on care home visits: Read our letter to Government
We have written to the Secretary of State for Health and Social Care expressing our concern around the current guidance on visits to care home. Read our letter and the Governments response.
30 October 2020
Response
Women talking to a lady with a clipboard
Over 55s least likely to think care has improved over the pandemic
We are calling on people over 55 to share their experiences to help improve support after research indicates that they are the least likely to believe care has improved during the COVID-19 pandemic.
28 October 2020
News
Doctor and senior woman wearing facemasks during coronavirus pandemic.
Hospital discharge must be improved to manage COVID-19 second peak
Our research shows significant numbers of people are not receiving follow-up support after being discharged from hospital under new policy, leading to unmet needs. Find out more in our joint report with the British Red Cross.
27 October 2020
News
590 people's stories of leaving hospital during COVID-19
Our new report with the British Red Cross looks at how well the new hospital discharge policy is working for patients, carers and healthcare professionals.
27 October 2020
Report
Woman wearing a mask at a dentist
Our response to CQC's State of Care report for 2019/20
Care Quality Commission's report today shows COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”.
16 October 2020
Response
Healthwatch staff and volunteer holding award
Healthwatch Awards 2020: Shortlist announced
We are delighted to announce the shortlist for the Healthwatch Awards 2020.
16 October 2020
News