Call for better guidance on care home visits: Read our letter to Government
We have written to the Secretary of State for Health and Social Care expressing our concern around the current guidance on visits to care home. Read our letter and the Governments response.
30 October 2020
Response
Women talking to a lady with a clipboard
Over 55s least likely to think care has improved over the pandemic
We are calling on people over 55 to share their experiences to help improve support after research indicates that they are the least likely to believe care has improved during the COVID-19 pandemic.
28 October 2020
News
Doctor and senior woman wearing facemasks during coronavirus pandemic.
Hospital discharge must be improved to manage COVID-19 second peak
Our research shows significant numbers of people are not receiving follow-up support after being discharged from hospital under new policy, leading to unmet needs. Find out more in our joint report with the British Red Cross.
27 October 2020
News
590 people's stories of leaving hospital during COVID-19
Our new report with the British Red Cross looks at how well the new hospital discharge policy is working for patients, carers and healthcare professionals.
27 October 2020
Report
Woman wearing a mask at a dentist
Our response to CQC's State of Care report for 2019/20
Care Quality Commission's report today shows COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”.
16 October 2020
Response
Healthwatch staff and volunteer holding award
Healthwatch Awards 2020: Shortlist announced
We are delighted to announce the shortlist for the Healthwatch Awards 2020.
16 October 2020
News
Elderly woman on phone
People with long-term health conditions most likely to avoid care services due to COVID-19
People with long-term health conditions urged to share experiences to help improve support after research indicates that some avoided health and social care services throughout the COVID-19 crisis.
17 September 2020
News
Our public Committee Meeting September 2020 supporting materials
Take a look at our papers for our September Committee Meeting.
9 September 2020
Report
Doctor using stethoscope on a senior patient at home
COVID-19: What people are telling us
In our latest briefing, we look at the key issues the public have faced during the COVID-19 pandemic.
9 September 2020
News
A young man standing outside
Tell us your mental health support stories
We want to help people in danger of self-harm and suicide, making sure they get the support they need. Your story can help.
8 September 2020
Blog
COVID-19: What people are telling us about their care
Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.
7 September 2020
Report
Woman stood in a hospital corridor
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
2 September 2020
Advice and Information