News and reports

Our 2023 – 24 annual report outlines how the public’s stories have changed care for the better, and the work we’re doing to make sure that the health and social care system puts patients at its very heart.

Read our response to the plan, which aims to tackle record NHS waiting times and improve people's experience while they wait.

Healthwatch England welcomes plans for a Social Care Commission.

The Government has announced a major increase to GP funding and plans to cut targets to free up doctors' time.

This holiday season, we're highlighting people's positive experiences of care.

We've been hearing that the NHS dentistry crisis has affected people from all walks of life, including those recently diagnosed with cancer. Read our work to try and improve the situation for patients.

Today the prime minister Kier Starmer has pledged to meet the target to get 92% of NHS patients treated within 18 weeks of referral. Read our response.

What is preventing armed forces veterans from getting the care they need?

This document brings together new findings on access to NHS dentistry.

Almost two decades after the public lost their right to register permanently with an NHS dentist, our new research shows two-thirds believe this right exists. Find out more about our findings and calls for dental reform.

Our new research reveals that most people have misconceptions about their 'right' to an NHS dentist and want major changes. 

Each year, people travel to millions of NHS appointments. But with growing pressure on local health services and the high cost of living, travelling to care is another expense many people struggle to afford. Read what they've told us.