News and reports

Sir Robert Francis QC, Chair of Healthwatch England has today laid our annual report to parliament, setting out to MPs and the Government the key issues people are feeding back about their experiences of health and care services in England.

When the NHS Long Term Plan was published in January 2019 we were asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Here's what over 40,000 people told us.

Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see.

Sir Robert Francis QC explains how hospitals can cultivate public trust in complaints. Read more.

Hospitals need to do more to show patients how the NHS is learning from mistakes. Read our latest report to find out more.

We all love the NHS, but it can’t improve without our help. That’s why we’re asking people to share their experience of services, so care can be made better for everyone.

New campaign calls on the public to their experiences of NHS services to help make care better for all.

Here are some easy read resources to explain who we are and what we do.

Our reports library tool aims to help you search thousands of reports produced by local Healthwatch. Take a look and tell us what you think so that we can make it the best it can be.

Thousands of people share their experiences of health and care with Healthwatch every month. Download our briefing to find out the key issues people are raising about GPs, hospitals and other care services.

Find out what the public has been telling us about health and social care from July to September this year.

This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.

Take a look at our papers for our November Committee Meeting.