News and reports

Find out what's working well for people and what needs to improve when it comes to people's experiences of travelling to and from NHS appointments, in our new briefing.

Together with two leading charities, we are raising awareness of the issues people facing travelling to and from NHS services. We will be working with NHS England to support their new national review of the links between the NHS and local transport.

The Local Government and Social Care Ombudsman's Annual Review of Adult Social Care Complaints has revealed it is investigating a greater proportion of complaints than previous years. Read our response in full.

The Royal College of Nursing has today launched a new campaign aimed a highlighting the need for safe staffing levels in England. Here we share our response.

In our new report, we share what parents have told us about their experiences of mental health problems during and after pregnancy, and call on services to give people more opportunities to talk about their mental wellbeing.

It took two and a half years for Jane’s* son to be diagnosed with gastritis. She explains how months and months of pushing for him to get the help he needed affected her mental health.

Helen had postnatal depression (PND) following the birth of her son. She explains what she thinks could have made her first weeks as a new mum better, and the importance of making sure parents get the help they need, when they need it.

As well as a difficult pregnancy, Kristy felt pressure both to breastfeed and to produce 'the perfect family'. Thanks to the support from her husband and home birth midwives, Kristy sought the help she needed for her mental health.

Maxine tells us about the multitude of factors that contributed to her mental illness as a new mum, as well as the support she thinks other mothers need to help them stay well.

Sharelle had a traumatic experience giving birth to her first son, which caused her to become anxious when she was pregnant with her second. This is her story.

After a traumatic birth, Zoe struggled to get the support she needed to prepare for the arrival of her second baby. She shares her story about the impact this had on her mental health, and how she’d like things to be different for other mums.

Maria faced a number of challenges as a new mum both during and after her pregnancy. The focus from staff on her weight, a history of depression and anxiety, and the mental health challenges her partner, Simon*, faced all led to a feeling of failure.