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News and reports

A female clinician is wearing a facemask. She is touching the face of a patient.

Call for better guidance on care home visits: Read our letter to Government

We have written to the Secretary of State for Health and Social Care expressing our concern around the current guidance on visits to care homes. Read our letter and the Governments response.
21 December 2020
Response
People waiting in hospital waiting room for doctors and nurses

Our response to the launch of NHS England's consultation on A&E performance measures

NHS England want to hear from patients, clinicians and the public on their proposed set of performance measures for A&E.
15 December 2020
Response
Graphic of magnifying glass

What are people telling us: July to September 2020

Find out what the public has been telling us about health and social care from July - September 2020, including the issues people have faced accessing NHS dental services.
9 December 2020
Report
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Public Committee Meeting December 2020

Take a look at our papers for our December Committee Meeting.
7 December 2020
Report
A middle-aged black woman getting bad news letter feeling worried

"Poorly-handled discharge can have a huge impact on patients": Our response to CQC's inpatient survey

Our National Director, Imelda Redmond, responds to CQC’s COVID-19 inpatient survey, highlighting the importance of getting discharge right for patients and their loved ones.
19 November 2020
Response
Doctor and senior man wearing facemasks during coronavirus outbreak.

Learning the lesson from COVID-19: Read our response to a new House of Lords report

A new report from the House of Lords Public Services Committee set out several issues with the UK's approach to delivering public services, which the report calls on the Government to address as a matter of urgency.
13 November 2020
Response
Gentleman standing in front of a flower bed

15 step challenge: What kind of care can you expect when walking onto a hospital ward?

Two volunteers from Healthwatch Northamptonshire worked with a local hospital to make real changes for the patients. Find out why this important work won them a 2020 Healthwatch network award.
9 November 2020
Blog

Working together to help improve the lives of people with dementia and their carers

Find out how Healthwatch Wiltshire worked with other organisations to improve dementia care, winning them the awards for 'The impact we make with partners' at this year's Healthwatch network awards.
9 November 2020
Blog
Healthwatch Leeds team stood two meters apart from each other

How people's experiences of care improved mental health crisis support

Healthwatch Leeds used people’s experiences of mental health crisis support to improve services for those who need them. The impact of this work has won them a 2020 Healthwatch Network Award.
9 November 2020
Blog
Healthwatch network awards

Healthwatch network award winners 2020 announced

We celebrated the huge contribution made by local Healthwatch staff and volunteers at Healthwatch Network Awards 2020. Find out who won.
5 November 2020
News

Over 55s least likely to think care has improved over the pandemic

We are calling on people over 55 to share their experiences to help improve support after research indicates that they are the least likely to believe care has improved during the COVID-19 pandemic.
28 October 2020
News
Graphic of magnifying glass

590 people's stories of leaving hospital during COVID-19

Our new report with the British Red Cross looks at how well the new hospital discharge policy is working for patients, carers and healthcare professionals.
27 October 2020
Report

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