News and reports

We celebrated the huge contribution made by local Healthwatch staff and volunteers at Healthwatch Network Awards 2020. Find out who won.

We are calling on people over 55 to share their experiences to help improve support after research indicates that they are the least likely to believe care has improved during the COVID-19 pandemic.

Our new report with the British Red Cross looks at how well the new hospital discharge policy is working for patients, carers and healthcare professionals.

Care Quality Commission's report today shows COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”.

We are delighted to announce the shortlist for the Healthwatch Awards 2020.

Take a look at our papers for our September Committee Meeting.

In our latest briefing, we look at the key issues the public have faced during the COVID-19 pandemic.

We want to help people in danger of self-harm and suicide, making sure they get the support they need. Your story can help.

Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.

COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

Our insight report sets out the key findings from our work with National Voices, Traverse, and PPL as we explore people’s experiences of remote appointments since the start of the pandemic.

The new COVID-19 contact tracing app is now ready for testing in England. Read our response to the news that a redesigned contact-tracing app is ready for release.