What people are telling us: October - December 2019

Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.
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Between October and December over 8,690 people shared their experiences of using health and social care with Healthwatch. This briefing looks at 149 reports published by local Healthwatch, as well as individual feedback from the public. It aims to provide health and social care professionals with a summary of the issues people have raised with us. 

What issues do we look at? 

  • Key issues the public have told us about primary care, hospital care, social care and mental health support.
  • The top questions people are seeking advice about. 
  • In focus: We take a closer look at what people are telling us about NHS funded wheelchair and home equipment services, as well as the issues trans people experience when it comes to health and care.

In focus

Our blogs on each in focus section go in further depth about each topic:


If you need this information in a different format, please email enquiries@healthwatch.co.uk or call 03000 68 3000.

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