News and reports

From booking appointments to learning test results, healthcare is going digital. But what do patients think about digital healthcare? And where are there opportunities to improve?

The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say.

William Pett, our Head of Policy, Public Affairs and Research reports that people welcome the launch of Pharmacy First. To harness the potential of community pharmacies, healthcare leaders need to address access barriers.

Our report, "Pharmacy: what people want", explores the current state of pharmacy services and offers actions for healthcare leaders and the wider sector.

Rising costs, closures and supply shortages are among the challenges for people who rely on pharmacy services.

Despite all the positives of rural living, people have told us they are struggling to access basic health care.

It's important that deaf and hard-of-hearing people can get information in an accessible way. But feedback suggests not all services are complying with key legislation.

To champion the public's views, we act on clear, informed evidence of their health and social care experiences. Find out what evidence we use and how.

Senior NHS doctors in England have voted to accept an offer from the government on pay and conditions, following months of strike action. Read our response.

Public satisfaction with the NHS has fallen to the lowest level ever recorded, according to analysis of the latest British Social Attitudes Survey.

The cost of living remains a barrier to health, particularly for people on low incomes, and those requiring dental care.

Emma can't afford dental care for their children. Because of stories like hers, we're calling for reform of NHS dentistry.