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A mature man sits in his hospital bed waiting to listen to a doctor explain his diagnosis whilst being consoled by his wife . In the background a young nurse adjusts his curtain screen so that he can hear the news in private .

People are your partners in care, so involve them in shaping services

Chris McCann, Director of Communications Insight and Campaigns at Healthwatch England, explains the role people can play in improving health outcomes in their communities.
17 October 2023
Blog
Two men are standing in a clinic having a conversation. The man on the left wears a light blue shirt.  The man on the white wears a blue shirt and Healthwatch lanyard.

The NHS working with people and communities

This briefing shows how engagement and participation with people and communities can deliver real benefits to the health and care system.
17 October 2023
Report
waiting room

Record NHS waiting times - our response

The latest NHS data shows that a record number of people are waiting for care. However, it’s vital people still come forward this winter for the healthcare they need.
12 October 2023
Response
Teenage girl sitting on armchair and talking about her problems to psychologist during consultation at office

Pressures in mental health: How are people being affected?

On this World Mental Health Day, we're looking at people's recent experiences of mental health services. With GPs often acting as the front door for mental health support, we've also analysed our evidence about getting a GP referral for mental health. Read about what people told us and what this means for healthcare leaders.
10 October 2023
Blog
A busy hopsital waiting room

The impact of waiting: the stories behind the numbers

With the NHS under immense pressure, we look at the impact that waiting for a diagnosis, test, or treatment can have on individuals and some of the potential solutions that might help.
3 October 2023
News
Large crowd of people commuting to work in London, England

A vision for health and care: What do patients want?

The public needs a bold vision for health and care services, informed by the wealth of patient experience we’ve collected over the past decade.
22 September 2023
Blog
Blur medical background clinic service counter lobby with patient paying bill at cashier desk in hospital

Learning lessons from the Letby case

The statutory inquiry into how nurse Lucy Letby was able to murder seven babies is likely to result in lessons that the wider NHS needs to act on. One of the questions it will need to explore is how the NHS can tackle the culture of denial and secrecy that often lies at the heart of tragic scandals.
21 September 2023
Blog
young woman with doctor in exam room

Cervical screening: What to expect from your smear test.

Cervical cancer screenings save at least 2,000 lives every year in the UK. Here's what you should expect from your smear test and why these screenings are important.
20 September 2023
Advice and Information
A female doctor discusses a young patient's diagnosis with the patient's mother. They are reviewing the patient's test results. Both are women of colour.

Why meeting patients’ communication needs is crucial

Good communication with patients goes a long way.
19 September 2023
Blog
Graphic of magnifying glass

Our public Committee meeting September 2023

Take a look at our supporting papers for the September 2023 committee meeting.
15 September 2023
Report
Thoughtful elderly man sitting alone at home with his walking cane

Accessing health and care services when you live alone

We explore the three main challenges people face accessing health and care services when they live alone with limited or no support.
14 September 2023
News
Portrait of a senior man in his 70s sitting and waiting in a hospital corridor. Focus on the man with a worried and anxious expression on his face, while the background of the hospital is defocused.

Third of people in England lack confidence they can access critical NHS services

Our new research shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and our calls to action.
12 September 2023
News

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