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News and reports

Our position on the Duty of candour

Our perspective on the commission to review the proposed extension to the Duty of Candour.
Find out more about our position on the Duty of Candor below and read our letters. 
24 January 2014
Response
Healthwatch England - the way forward

Healthwatch England - the way forward

We are consulting on our plans for the future, and want to know what you think.
23 December 2013
Report

Consumer champion to explore public’s role in driving change in Health and Care

Healthwatch England launches its 12 week consultation to help shape our strategy for the next two years.
Healthwatch England launches its 12 week consultation to help shape our strategy for the next two years.
6 December 2013
News
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Our starting point

What do you expect when it comes to managing your health and care? This was the question we asked the public when we started work in 2013.
1 December 2013
Report
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Our public Committee meeting November 2013 - supporting materials

Find out what happened at our public Committee Meeting.
21 November 2013
Report

Our response to the CQC’s State of Care report

The Care Quality Commission has published findings from more than 35,000 inspections in its annual State of Care report.
Findings from more than 35,000 inspections underpin its fourth annual State of Care report, which considers how care is delivered in hospitals, care homes, dental surgeries and in the community.
21 November 2013
Response

We highlight the need for openness and honesty in the proposed statutory Duty of Candour

Today the government has responded to the recommendations made in the Francis Inquiry.
Read our response.
19 November 2013
Response

Our views on the Government’s response to the Francis Inquiry

The government has accepted the recommendations made by Robert Francis, following the public inquiry in to the failings at Mid Staffordshire NHS Foundation Trust.
The government has accepted the recommendations made by Robert Francis, following the public inquiry in to the failings at Mid Staffordshire NHS Foundation Trust.
19 November 2013
Response

Changes to GP contract important step towards more consumer focused health service

The Secretary of State for Health, Jeremy Hunt, has today announced a series of changes to their contract with the NHS for 2014/15 that put a greater focus on patients.
The proposed changes will ensure patients aged 75 or over will get all the treatment they need for physical and mental conditions.
15 November 2013
Response

Our response to NHS England's report on urgent and emergency care

New report proposes a shift in how urgent and emergency care is provided.
The report proposes a fundamental shift in provision of urgent care. Read our response.
13 November 2013
Response

NHS hospitals complaints system needs a ‘revolution’ - Our response to the Clywd Hart report into NHS complaints in hospitals.

A government-backed review into the NHS hospital complaints system calls for significant changes in how the NHS handles complaints and deals with problems with patient safety.
A government-backed review into the NHS hospital complaints system calls for significant changes in how the NHS handles complaints and deals with problems with patient safety.
28 October 2013
Response

Our response to the Clwyd/Hart report into NHS Hospital complaints systems

New government report shows there is still a long way to go before people get the complaints system they deserve.
28 October 2013
Response

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