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News and reports

lady communicating in British sign language

Three ways Healthwatch are making sure everyone’s voice gets heard

Last year local Healthwatch engaged over 300,000 people across England to help understand people’s experiences of care, but how do they do it?

12 November 2015
News

Our response to NHS Providers report 'Right place, right time'

New report outlines practical approaches to tackle the cause of delayed transfers of care.
11 November 2015
Response
Graphic of magnifying glass

Our public Committee Meeting November 2015 - supporting materials

Find out what happened at our public Committee Meeting.
4 November 2015
Report

Our response to HSCIC data on written complaints to the NHS

New statistics show that there were 24,900 new written complaints in the first quarter of 2015/16. Read our response.
The Health and Social Care Information Centre (HSCIC) have published their first quarterly collection of data on written complaints to the NHS.
3 November 2015
Response

Local Healthwatch highlights importance of making publications accessible

With the accessible information standard due to come into force next year, we look what one Healthwatch is doing to make their work more accessible


Find out more about the steps Healthwatch Sandwell took to make sure that residents of a care home understood how sharing their views made a difference.
3 November 2015
News

Our letter to Julia Cumberlege to share what people have told Healthwatch about maternity services.

NHS England has announced a national review of maternity services in England.
We have written to Baroness Julia Cumberlege to outlines what people have told local Healthwatch about their experiences of maternity services.
29 October 2015
Response

My first 7 days with local Healthwatch

We ask Emilia, Healthwatch Dorset's new engagement officer about her first seven days in the job.
29 October 2015
News
 front picture of lady doctor speaking to man over a desk

Plans for a more patient-focused health service welcomed

With the public wanting more control of their own health and care, we welcome Health Secretary Jeremy Hunt’s plans to increase patient power.
29 October 2015
Response
Healthwatch Annual Report 2014-15 Front Cover showing various images of different people

Our Annual Report 2014/15

Find out what we, along with the Healthwatch network, have achieved over the past year.
27 October 2015
Report

People as partners for better care

The past year has shown what is possible when services engage people as equal partners in improving care. This needs to happen more if health reforms are to be successful.

Our third annual report shows what is possible when people are engaged as partners in making sure that services suit their needs.
27 October 2015
News
Our Annual Governance Statement 2014/15 Front Cover

Our Annual Governance Statement 2014/15

Find out more about the processes and procedures in place for Healthwatch to carry out its functions effectively.
25 October 2015
Report

Our response to Parliamentary and Health Service Ombudsman’s report on resolved public service complaints

A new report from the Parliamentary and Health Service Ombudsman reveals that health and social care services are leaving too many complaints unresolved and not learning from mistakes, often having a devastating impact on individuals.
The report is a snapshot of 192 case summaries of the 1,075 investigations of unresolved complaints the Parliamentary and Health Service Ombudsman (PHSO) completed investigating in February and March 2015.
22 October 2015
Response

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