People's experiences of primary care
Most people when surveyed say that they are satisfied with the care they get from primary care services, but this does not tell the full story.
Report
News and reports
What matters most to people?
As 2015 draws to a close, we have been looking back at the great work the Healthwatch network has done this year.
We looked through this year's annual reports produced by local Healthwatch and found that, based on the concerns raised with them by the public, the following were the six biggest areas of focus for their work.
News
NHS mandate emphasises need for services to learn from complaints
Following a public consultation to which over 130,000 responses were received, the Department of Health has now published the NHS mandate.
The new Mandate includes the need for the NHS to learn from complaints, as well as the greater engagement of communities in the decision making processes.
Response
Anna Bradley stepping down as Chair of Healthwatch England
The Department of Health has today started advertising for a new chair to lead Healthwatch England through the changing landscape of health and social care.
As of Friday this week Anna will be stepping down and Jane Mordue, Vice Chair, will take over as Interim Chair.
News
Our response to the NHS Mandate 2016/17
NHS England publishes its ambitions for the health service for 2016/17
Read our response to the NHS Mandate.
Response
Maternity services: findings from the Healthwatch network
Our new report, published today, highlights five common concerns that people across England have shared with Healthwatch about maternity services.
Report
12 ways local Healthwatch have made a difference in 2015
As the year comes to a close, we look back on some of the great things the Healthwatch network has achieved this year.
These stories showcase not only the hard work and dedication of local Healthwatch, but importantly the changes and improvements they have helped bring about for health and social care.
News
Five common concerns with maternity services
With a report out today highlighting that one in three women do not feel they are always given the information they need during labour, we take a look at what people have been telling local Healthwatch about maternity services.
News
Our response to the CQC’s Mental Health Act Annual Report 2014/2015
The CQC have released a new report looking at the 1,292 visits they carried out between April 2014 and March 2015 to check how people detained under the Act are treated.
The report found that over half of all mental health inpatients were subject to the Mental Health Act 1983 and expressed concerns over patient involvement in their treatment.
Response
Keeping people in hospital too long will over-burden health service this winter
Latest statistics show a notable increase in delayed discharge from hospital settings over 12 months. Read our response.
The latest statistics show a notable increase in delayed discharge from hospital settings over the past 12 months.
Response
Our response to the Regulation of Dental Services Programme Board's report 'The Future of Dental Regulation'
The Regulation of Dental Services Programme Board has released a report reviewing dental regulation and inspection in England, outlines seven key areas of improvement and agreed actions and how it can be made more effective.
Our Chief Executive responds to the report.
Response
Our response to report on investigations into serious incidents in the NHS
New report from the Parliamentary and Health Services Ombudsman finds three key issues with how investigations into serious incidents in the NHS are conducted. Read our response.
This report explains the findings of their research, and highlights the issues identified, and sets out the action they believe needs to be taken to improve the quality of NHS investigations.
Response