News and reports

Recent reports have raised significant concerns about the quality and reliability of some home care services. Hear how one local Healthwatch has worked to gain an understanding of people's experiences of home care.

In the latest in our series of blogs looking at the issues different groups of consumers face when using primary care services, we share what we found when we spoke to a group of over 65s, in partnership with Healthwatch Surrey.

Access to and the quality of mental health services has been raised as a priority by more than half of local Healthwatch, making it the number one issue for 2016.

77 local Healthwatch have identified mental health services as a key priority for 2016.

New national strategy for mental health in England published.

People have told local Healthwatch that mental health is a key priority. With the Mental Health Taskforce due to report its findings soon, we look in more detail at the challenges people have been sharing.

We share what people have been telling the Healthwatch network about their experience making a complaint about NHS services to help inform the new investigation function of IPSIS.

People who identify as transgender can face problems and prejudice accessing health and social care services. We speak to Healthwatch Brighton and Hove to find out what they are doing to help ensure people get the support they need.

From April, the Independent Patient Safety Investigation Service will start work. We look at what it will do and how it could help improve the way the NHS improves complaints.

Lord Carter's review of efficiency in hospitals shows how large savings can be made by the NHS.

People have told us mental health is a top priority in 2016. The Government recently announced extra support for mental health in England, along with faster treatment for teenagers with eating disorders.

New figures show that approximately 27,900 new written complaints were made to the NHS between July and September 2015.