An older man wearing a hat standing in front of a poster promoting Healthwatch
Health and care complaints system is ‘utterly bewildering’ for people
Patients and worried family members looking to complain about their care from a hospital, GP or care home are going unheard because the current system is simply too complex.
20 March 2014
News
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Our public Committee Meeting February 2014 - supporting materials
Find out what happened at our public Committee Meeting.
13 February 2014
Report
Local patient voice short changed by 10 million pounds
Our analysis shows that around a quarter of the £43.5 million made available by the Department of Health to fund local Healthwatch has failed to materialise in local Healthwatch accounts.
Our analysis shows that around a quarter of the £43.5 million made available by the Department of Health to fund local Healthwatch has failed to materialise in local Healthwatch accounts.
13 February 2014
News
A man speaking to a Healthwatch volunteer at a community event
Taking public concern about data sharing to NHS England
Despite a nationwide mail-out campaign, people are still largely in the dark about plans to share their personal medical records, according to reports we have received.
6 February 2014
News
Ambulance parked outside an accident and emergency department
Nearly a fifth confess to knowingly using A&E for non-emergencies
Nearly a fifth confess to knowingly using A&E for non-emergencies.
4 February 2014
News
Our position on the Duty of candour
Our perspective on the commission to review the proposed extension to the Duty of Candour.
Find out more about our position on the Duty of Candor below and read our letters. 
24 January 2014
Response
Graphic of two Healthwatch speech bubbles
Healthwatch England - the way forward
We are consulting on our plans for the future, and want to know what you think.
23 December 2013
Report
Consumer champion to explore public’s role in driving change in Health and Care
Healthwatch England launches its 12 week consultation to help shape our strategy for the next two years.
Healthwatch England launches its 12 week consultation to help shape our strategy for the next two years.
6 December 2013
News
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Our starting point
What do you expect when it comes to managing your health and care? This was the question we asked the public when we started work in 2013.
1 December 2013
Report
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Our public Committee meeting November 2013 - supporting materials
Find out what happened at our public Committee Meeting.
21 November 2013
Report
Our response to the CQC’s State of Care report
The Care Quality Commission has published findings from more than 35,000 inspections in its annual State of Care report.
Findings from more than 35,000 inspections underpin its fourth annual State of Care report, which considers how care is delivered in hospitals, care homes, dental surgeries and in the community.
21 November 2013
Response
We highlight the need for openness and honesty in the proposed statutory Duty of Candour
Today the government has responded to the recommendations made in the Francis Inquiry.
Read our response.
19 November 2013
Response