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News and reports

An older man in a blue shirt standing in a garden

How you can help improve health and care for your community

Last year 4,700 people gave up their time to help make a difference to local health and care. This Volunteers' Week we spoke to Healthwatch Somerset about the difference our volunteers make and why we need more people to get involved.
1 June 2018
News

Our response to The Nuffield Trust's briefing on emergency readmissions

A new briefing from QualityWatch looks at the number of emergency readmissions to hospital. The report found there was a 41.3% rise in the number of people returning to hospital for "potentially preventable" conditions.
A new briefing from QualityWatch looks at the number of emergency readmissions to hospital. The report found there was a 41.3% rise in the number of people returning to hospital for "potentially preventable" conditions.
31 May 2018
Response
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Our volunteers: Oriana's story

It’s Volunteers’ Week and we want to say thank you to the 4,700 people who volunteered for Healthwatch last year. Read Oriana’s story to find out what it’s like to be a Healthwatch volunteer.
30 May 2018
News
A woman is standing at an information booth and smiling. She is speaking to another woman, whose back is to the camera. In the background a Healthwatch branded sign saying 'your voice counts'

Our response to the introduction of the NHS data opt-out

From 25 May 2018 people will be given the choice to opt out of sharing their patient information with the NHS for reasons other than their individual care. Read our response.
25 May 2018
Response
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How do people feel about their data being shared by the NHS?

From 25 May 2018, people will be able to make a choice about how the NHS uses their confidential patient information for reasons other than their care. We polled over 2,000 people to find out more about their views and concerns on sharing their data.
17 May 2018
Report
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How do people feel about their data being shared by the NHS?

From 25 May, you’ll be able to make a choice about how the NHS uses your confidential patient information for reasons other than your care. 77% of the public say they are confident in the ability of the NHS to protect their patient data. Are you?
17 May 2018
News
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Our policies on information governance

Find out more about how we collect, process and store data.
16 May 2018
Report
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Our public Committee Meeting April 2018 - supporting materials

Find out what happened at our public Committee Meeting.
25 April 2018
Report

Six ways we can improve services for people with autism

For most people, going to the doctor or dentist is a routine experience. However, if you have autism, accessing health and care support can be a difficult and stressful experience.
More than 1 in 100 people in the UK are on the autism spectrum. Find out what people with autism have told Healthwatch about the health and care support they’ve received, and what could be improved.
26 March 2018
News
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Improving access to GP services for people who are homeless

Most people take access to a GP for granted but if you become homeless, it’s not always so easy.
23 March 2018
News

Our response to Care Quality Commission's report into online primary care services

The Care Quality Commission (CQC) has today published its review of every company in England that provides online primary care services, such as GP consultations and prescriptions.
Although the quality of care has improved over the past 12 months, the report highlights that more needs to be done to ensure patient safety.
23 March 2018
Response

Healthwatch England's new strategy to put people in charge of their health and care

Today we launch our new strategy, setting out the difference Healthwatch will make over the next five years.
We have set ourselves clear and ambitious targets to ensure we deliver three strategic goals.
22 March 2018
News

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