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Group of conference award winners

Healthwatch Network Award Winners 2017

The Healthwatch Network Awards recognise the ways in which Healthwatch across the country have helped make people’s views of health and social care services heard over the last 12 months. Take a look at our winners this year.
10 July 2017
News

Man with dementia leads improvements to care for people in Shropshire

A Shropshire man with dementia has been using his experiences to help improve support for local people with the disease.
6 July 2017
News

Our response to CQC's report on the quality of adult social care services

The CQC has today published a report highlights the findings from its adult social care inspections from 2014-2017.
The 'The state of adult social care services 2014 to 2017' report looks at what the CQC has found about the quality of care across the full range of adult social care services that it regulates.
6 July 2017
Response

Speaking up helps improve care for sheltered housing residents

A 96-year-old sheltered housing resident and manager have helped improve ambulance services in Dorset.
Rosetta West, who lives at Melton Court sheltered housing in Poole, waited for over four hours for an ambulance after a fall. Find out how she worked with Healthwatch to make sure this wouldn't happen to other people.
5 July 2017
News

Parent secures changes to orthotics services by sharing her son’s experience

Speaking up about her son’s experience saw one woman help improve orthotics services for people across the country.
Rebecca’s son has needed orthotics support since he could stand. Such devices help people to move, live independently, and to relieve pain.
4 July 2017
News
""

Meet the patients helping to heal the NHS

Almost 300,000 people have shared their stories in the last year to help improve care. Our new #ItStartsWithYou campaign highlights the difference patient feedback can make.
3 July 2017
News

Volunteer shares experiences of Asperger’s Syndrome to encourage young people to speak up

A 24-year-old woman in Dorset has been leading the charge in helping health and care services in the county understand the issues affecting young people.
An active and passionate member of the community, Joely has worked hard to encourage children and young people to speak up about what they think of local health and social care services.
3 July 2017
News
Graphic of magnifying glass

Our complaints process

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
29 June 2017
Report

Our response to the Capped Expenditure Programme proposals

Local people need to be given opportunities to contribute to changes to the NHS from the beginning of any decision making process.
Local people need to be given opportunities to contribute to changes to the NHS from the beginning of any decision making process.
29 June 2017
Response
Group of award winners

Shortlist announced ahead of Healthwatch Network Awards 2017

After reviewing over 150 entries, we are pleased to announce all of the finalists for the Healthwatch Network Awards 2017.
17 June 2017
News

Our response to CQC's report on driving improvement in hospital care

The Care Quality Commission (CQC) has today published a report that explores how eight NHS trusts have been able to make significant improvements in the quality of care.
14 June 2017
Response

What inspires students to volunteer with us?

Volunteers’ Week is a chance to say a huge thank you to our 6,000+ amazing volunteers who help make a difference to health and care across the country.
We spoke to five student volunteers in Cheshire to find out what inspired them to get involved.
1 June 2017
News

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