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Fewer hospital appointments missed thanks to one simple idea

Find out how one simple suggestion from deaf people in Dudley led to a better experience of visiting hospital.
10 November 2017
News

Our response to NHS England's delayed transfers of care statistics for September

Latest monthly data from NHS England shows that the proportion of delays caused by issues relating to social care have increased.
The latest statistics show that although the total number of delayed transfers of care have decreased, the proportion of delays caused by issues relating to social care have increased.
9 November 2017
Response
Shaping Our Future - Our Strategy 2018-2023 Front Cover

Shaping our future

We are now developing our strategy for 2018 - 2023. This consultation document sets out our proposals for our future direction.
8 November 2017
Report
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Help shape the way we work

We need your views and ideas to make sure that health and social care services work better for everyone. Share your views and help shape our future strategy.
8 November 2017
News
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How a simple change helped make an A&E department more child-friendly

Small and simple changes can help make a big difference to people's experiences of health and social care. Find out how a hospital has helped make visits easier for children after one mum spoke up.
6 November 2017
News
""

Greater access and consistency: What people want from health and social care services

The Healthwatch network heard from 341,000 people last year about what they think of health and social care services. Today we share a summary of what people like and what could be improved, via our fifth annual report to Parliament, Speak Up.
2 November 2017
News
Healthwatch England Annual Report 201617 Front Cover

Our annual report 2016/17

Our network of 152 local Healthwatch published more than 1,745 reports in 2016-17, bringing together what people from across the community want from local care.
1 November 2017
Report
NHS hospital car park

NHS needs to do more to understand why people are returning to hospital after being discharged

New figures show that emergency readmissions to hospital have risen by a fifth since 2012/13. Find out more about what our new analysis of emergency readmissions data tells us.
26 October 2017
News
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Our public Committee Meeting October 2017 supporting materials

Find out what happened at our public Committee Meeting.
25 October 2017
Report
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National Information Board's vision for patients, carers and service users

The Government's National Information Board's has published its vision that sets out what the board aims to deliver by 2020.
25 October 2017
Report

Our response to CQC's review of children and young people's mental health services in England

New report from CQC finds that too many children and young people have a poor experience of care and are unable to access timely and appropriate support.
In January 2017 the Government commissioned a review of mental health services for children and young people in England. The Care Quality Commission has today published a report on the first phase of the review.
17 October 2017
Response

Our response to CQC's survey on people's experiences of urgent and emergency services

45,000 people who received urgent and emergency services shared their views on their care with CQC. Find out what the results said.
The survey of 45,000 people who received urgent and emergency services provided by 137 NHS trusts across England show positive results for many areas of treatment.
17 October 2017
Response

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