News and reports

After being told by patients that local GPs weren’t meeting the needs of patients with communication difficulties, one local Healthwatch decided to take action.

Find out what more about what we'll be talking about at our public Committee Meeting.

Here we look at six things you should expect when making a complaint about social care services.

We have worked with the Local Government and Social Care Ombudsman, as part of the Quality Matters initiative, to help make it easier for the public and professionals to understand how to make and respond to social care complaints.

After reviewing over 170 entries, we are pleased to announce all of the finalists for the Healthwatch Network Awards 2018.

Find out more about our plans for 2018/19.

New report from the Care Quality Commission looks at how well health and social care services are working together across 20 local authority areas.

To help celebrate 70 years of the NHS we're collecting 70 stories of how people's experiences are being used by health and care services and professionals to help make them better.

In the run up to the 70th anniversary of the NHS, we are joining in the celebrations with the launch of a new award to recognise the outstanding contributions of health and care staff towards improving patient care. ​​​​​​​

Thanks to a group of families in Hertfordshire, changes are being made to respite care and support for families of children with complex needs.

Thanks to Sandra, NHS England is improving the way they communicate with people who are Deaf or hard of hearing.

Becky felt there wasn’t enough mental health support for people her age, and decided something needed to change.