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News and reports

Our response to CQC’s report on how services are working together to support older people.

New report from the Care Quality Commission looks at how well health and social care services are working together across 20 local authority areas.
Read our National Director, Imelda Remond, response to the report.
3 July 2018
Response

Stories of change - number 25 #NHS70 #ItStartsWithYou

To help celebrate 70 years of the NHS we're collecting 70 stories of how people's experiences are being used by health and care services and professionals to help make them better.
By sharing your story you can actually help doctors, dentists, hospitals and care homes understand what's working and what could be better for you and your community.
2 July 2018
News
An older woman is lying in a hospital bed speaking to a young doctor.

Meet the health and social care staff who go the extra mile

In the run up to the 70th anniversary of the NHS, we are joining in the celebrations with the launch of a new award to recognise the outstanding contributions of health and care staff towards improving patient care. ​​​​​​​
1 July 2018
News
Respite care home for children

Families fight to save local respite service

Thanks to a group of families in Hertfordshire, changes are being made to respite care and support for families of children with complex needs.
29 June 2018
News

Getting the basics right for people who are Deaf

Thanks to Sandra, NHS England is improving the way they communicate with people who are Deaf or hard of hearing.
Being admitted to hospital can be a stressful experience for anyone. Now imagine you can’t understand what the doctors are saying about your medicine, care or when you can go home.
28 June 2018
News

Helping young people speak up about their mental health

Becky felt there wasn’t enough mental health support for people her age, and decided something needed to change.
Find out how through working with Healthwatch Dudley, Becky has helped more young people get the support they need to share their experiences of mental health.
27 June 2018
News
Man looking confused using his laptop

It's easier to choose a care home in Durham thanks to Tony

After struggling to find the right information when choosing a care home for his mum, Tony decided to take matters into his own hands.
25 June 2018
News

Speaking up saves lives in Bristol

Thanks to Errol, more men in Bristol are aware of the signs of prostate cancer and are being diagnosed and treated.
Prostate cancer is the most common cancer which affects men in the UK, with around 1 in 8 diagnosed during their lifetime. It’s especially common amongst Black and Asian men.
25 June 2018
News

Meet the people using their voice to make a difference to care of others

Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.
25 June 2018
News
Three women looking at a piece of paper

Your health and care: What can we do to make the biggest difference?

We need your views and ideas to make sure that health and social care services work for those who use them. Help us shape our new strategy, which launches in 2018.
20 June 2018
News

Our response to NHS plans to cut long hospital stays

Our National Director responds to NHS plans to improve patient care by cutting long hospital stays.
The plan aims to see the number of people staying longer than necessary in hospital reduced by a quarter ahead of winter, through greater use of alternatives to admission.
13 June 2018
Response

Our response to CQC's "Driving improvement: Case studies from nine adult social care services"

Today, the CQC published a new report "Driving improvement: Case studies from nine adult social care services", which provides an insight into care services that achieved a significant improvement on their rating.
The report looks at services that were rated inadequate, the challenges they had to overcome, and how they got back on track. It also highlights the experiences of a wide range of people using the care services, as well as professionals. 
7 June 2018
Response

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