Our Annual Governance Statement 2014/15
Find out more about the processes and procedures in place for Healthwatch to carry out its functions effectively.
25 October 2015
Our response to Parliamentary and Health Service Ombudsman’s report on resolved public service complaints
A new report from the Parliamentary and Health Service Ombudsman reveals that health and social care services are leaving too many complaints unresolved and not learning from mistakes, often having a devastating impact on individuals.
The report is a snapshot of 192 case summaries of the 1,075 investigations of unresolved complaints the Parliamentary and Health Service Ombudsman (PHSO) completed investigating in February and March 2015.
22 October 2015
Our response to the CQC's Community Mental Health Survey
Mental health survey shows that while many people are happy with their experiences, further improvement is needed in areas such as crisis care, access and involvement in care. Read our response.
This survey has assessed people’s experiences of the care and support they receive from community mental health services run by NHS trusts in England.
21 October 2015
Young Ambassadors champion eye care at local primary schools
Healthwatch Bedford Borough has taken part in the first child-led campaign launched to tackle avoidable blindness in the UK.
19 October 2015
Our response to the CQC's State of Care report
The Care Quality Commission (CQC) today publishes its annual analysis of the quality of health and adult social care in England. Read our response
15 October 2015
Using digital media to amplify the voice of patients
Here are some great examples of how local Healthwatch are using videos to listen to and share the views of local people, and ensure their voices are heard.
6 October 2015
A step forward for podiatry care in Cambridgeshire
Following concerns about inconsistencies in access to podiatry care, Healthwatch Cambridgeshire stepped in.
23 September 2015
NHS England working to improve communications with people who are transgender or non-binary
NHS England publish their first in their series of regular updates about what they are doing to improve gender identity services.
This blog is the first in their series of regular updates about what NHS England is doing to improve gender identity services, upcoming publications and events.
21 September 2015
Young people tell their local Healthwatch what needs to change about mental health services
After hearing from lots of parents, carers and young people about their views on children and young people’s mental health services, Healthwatch Hillingdon decided to do some targeted research in this area
Healthwatch Hillingdon creates 10 key principles for improving mental health services for children and young people.
13 September 2015
Young people share their concerns about body image in Sutton
When asked to share their top three health and care priorities, young people in Sutton said that body image was their greatest area of concern. Find out more about Healthwatch Sutton's project to explore this issue.
13 September 2015
Katherine Rake to move on from Healthwatch England
Having set Healthwatch England up and nurtured it through the first three years, Healthwatch Chief Executive Katherine Rake has now decided to move on in the New Year to pursue a portfolio and consultancy career.
Our Chair, Anna Bradley, comments on Katherine's departure.
9 September 2015