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News and reports

NHS England publishes new guidance on public engagement

New guidance has been published about how Clinical Commissioning Groups (CCGs) and NHS England should engage people in work to improve health and care services.
Read our response to the guidance.
6 April 2017
Response

Our response to NHS England's update to the Five Year Forward View

New plan setting out changes across health and care services for the next few years is published.
As well as measuring progress since 2014, the plan also sets out the changes that will take place across health and care services over the next few years.
31 March 2017
Response
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Autism services for children and young people - findings from the Healthwatch network

Our new report highlights the four most common issues that people have told local Healthwatch they want to see improve.
29 March 2017
Report
Our commitment to equality and human rights Front Cover

Our commitment to equality and human rights

Our remit covers all health and social care services and we work for everyone, not just those who shout the loudest.
27 March 2017
Report
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Helping Hertfordshire’s transgender community get the support they need

A survey conducted by charity Viewpoint found that there was just one support group for this community, that people wanted better information about the help available.
23 March 2017
News
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Our business plan 2017-18

Our business plan outlines our plans for 2017/18 sets out how we, in partnership with local Healthwatch, will build on our work from last year, into the next 12 months and beyond.
22 March 2017
Report
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New NHS target aims to improve your experience of leaving hospital

The Government has published what it wants the NHS to deliver over the next 12 months, including a new target to reduce the delays people can face when leaving hospital.
20 March 2017
News

Why are services changing?

Health and social care services are changing to become more efficient and better at providing the support that people want. If services are to get these changes right, it is important that they work with local people to give them a say in decisions.
Here we explain more about why services are changing, the work the Healthwatch network is doing to ensure people's views are sought and listened to, and how the public can get involved.
17 March 2017
News

Our submission to the Government's Mandate to NHS England 2017-18

We share issues to be considered as part of the refreshed objectives for the NHS for the year ahead.
Based on issues people have raised with the Healthwatch network, the following document outlines the areas we asked to be considered in the refreshed objectives for the NHS.
16 March 2017
Response
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Four ways your views have helped make health and care accessible

We take a look at how people's experiences across England have already helped to challenge barriers and improve accessibility in health and care.
15 March 2017
News

How can we make buying medication online safe?

The Care Quality Commission is calling on people to act with caution when using online medical services.
Read our response.
3 March 2017
Response

Our Chair's response to the CQC's 'State of care in NHS acute hospitals' report

Today, the Care Quality Commission (CQC) has released a new report highlighting what they have learned from three year's worth of inspections of NHS Acute Hospitals.
They found that most hospitals are delivering good quality care and looking after patients well. But they also found that some trusts have blind spots about the quality of care they provide in particular services.
2 March 2017
Response

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