News and reports

It's easy to think that the feedback you give us doesn't make a difference. We want to show you how this isn't the case.

The NHS has announced a new plan and more money to improve support for Long Covid. Find out how the experiences you shared helped make the difference.

The Accessible Information Standard gives disabled people and people with sensory loss the right to get healthcare information they can understand and communications support if needed. Find out what people who need communications support told us.

Our new deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England and the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.

Record NHS waiting times appear to be increasing the number of people paying for private care, according to a new BBC analysis. Read our response.

Thanks to you, NHS England will take several steps to ensure better dental support for people with complex problems and improve the information for those trying to find an NHS dentist. Read our response.

The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read our response.

Ian shares his story of trying to access mental health support and its impact on his wellbeing. Do you have an account that NHS services could learn from?

Jo lives with mental health challenges, including depression and borderline personality disorder. They share their story of waiting for the right support and explain how the NHS could improve their life.

Before the COVID-19 pandemic, we asked people about their experiences of getting mental health support. Three years on, we look at what has changed and the questions the NHS needs to answer.

A total of 42 new integrated care systems (ICS) come into force today. Read our response.

Today, the Department for Health and Social Care has announced their plan for digital health and social care. Read our response.