Volunteers play a key role in helping local Healthwatch speak to as many people as possible in their community. But recruiting and keeping volunteers is not always straightforward. Healthwatch Islington explains how they invest in their volunteers.
With the NHS recently announcing £6.5m of additional funding for gender identity services next year, we take a look at the progress that has been made so far, and what happens next.
When people complained that they couldn’t get GP appointments in Tottenham Hale, local Healthwatch decided to find out the root cause of the problem.
Since 2009, hundreds of new homes have been built in Tottenham Hale. But as the number of residents increased, so have the number of complaints to Healthwatch Haringey about local GP services.
The Government is now consulting on new standards to strengthen the security of health and care information and to help you make informed choices about how your data is used.
We are working with local Healthwatch to promote the consultation to make sure people have the chance to share their views.
When someone dies unexpectedly while under NHS care, it is important that the correct processes are in place to find out why. The Care Quality Commission is looking at this issue and wants to hear your views.
The Committee of Public Accounts urges new measures to tackle scale and cost of delays in discharging patients from hospital. Read our response.
The report has found that there is a ‘poor understanding of the scale of discharge problems’ and an ‘unacceptable variation in local performance on discharging such patients’.
From 31 July, all organisations providing NHS or adult social care will have to comply with the accessible information standard. Here we look at what you should expect as a result.
The aim of the standard is to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand, and any communication support that they need.
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