Today, the Parliamentary Health Service Ombudsman has reported a 36% increase in the number of investigations linked to people having a poor experience of leaving care.
Local Healthwatch aim to speak to every section of their community about their experiences of care. This is not always straightforward, as Healthwatch Peterborough found out when they worked to engage with prisoners.
With local Healthwatch up and down England busy writing their annual reports, we recap on just some of the things the local Healthwatch network got up to in 2014/15.
Young carers are often left feeling isolated when their caring responsibilities prevent them from accessing the same opportunities as their friends. Find out what one local Healthwatch has been doing to understand more about their experiences.
To build on our understanding on people's experiences of primary care, we spoke to a group of people from the Deaf community in East London who told us about the challenges they experience.
With more than 11 million people in the UK with some form of hearing loss, it is important that health services understand their needs. Find out about the action one Healthwatch took when concerns were raised about accessing local GP services.
Over the last year, local Healthwatch across the country have been finding out about people's experiences of pharmacies. Find out what people have told us.