1. What does the evidence say about public engagement?

    Report -

    A research review highlights key themes and gaps in the evidence about involving people in decisions on health and care.

  2. What would you do? Alternative formats

    Report -

    Download and view our accessible versions of our surveys to better understand what you would do to improve your local NHS.

  3. What people have told us about health and social care: January to March 2019

    Report -

    Find out what the public have been telling us about health and social care from January - March this year.

  4. There and back - what people tell us about their experiences of travelling to and from NHS services

    Report -

    Find out what's working well for people and what needs to improve when it comes to people's experiences of travelling to and from NHS appointments, in our new briefing.

  5. Our advice on the NHS objectives for 2020-21

    Report -

    Each year, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our advice and find out how the NHS Mandate this has been affected by COVID-19.

  6. The Doctor Will Zoom You Now: getting the most out of the virtual health and care experience.

    Report -

    Our insight report sets out the key findings from our work with National Voices, Traverse, and PPL as we explore people’s experiences of remote appointments since the start of the pandemic.

  7. Our annual report 2019-20

    Report -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in our 2019-20 annual report to Parliament about how we have helped make care better.

  8. What help do you need to look after your health in the future?

    Report -

    By analysing over 11,000 conversations the Healthwatch network has had with the public about this issue, we found five common areas where people wanted to see improvement.

  9. The public’s experience of monitoring their blood pressure at home

    Report -

    People increasingly use remote medical technologies to keep tabs on their health. We looked at people's experience monitoring their blood pressure from home to see what NHS services can learn.

  10. Engaging people through service change supporting materials

    Report -

    Catch up on what happened at our event aimed to show how good public engagement leads to better health care services.

  11. Our Annual Report 2021-22

    Report -

    NHS and social care services only make the best decisions if they listen to the people they care for. Read our Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.

  12. Delays to NHS care: Understanding the impact

    Report -

    With record NHS waiting times, the ongoing impact of the pandemic, and industrial action in the NHS, we've conducted research to understand the extent to which NHS patients are having their care disrupted and the impact this is having.