The Doctor Will Zoom You Now: getting the most out of the virtual health and care experience.

Our insight report sets out the key findings from our work with National Voices, Traverse, and PPL as we explore people’s experiences of remote appointments since the start of the pandemic.

Summary

The pandemic has seen a rapid roll-out of virtual NHS consultations. 

We have published the findings of some rapid research conducted in partnership with Traverse, National Voices, and PPL. We share how digital consultations are working for people, and how to get the most out of the virtual health and care appointments - for both patients and professionals.

Involving people who have had a virtual consultation during the pandemic, this report provides useful insights for NHS services and individual clinicians.

Downloads

The Doctor will Zoom you now: Getting the most out of the virtual health and care experience.
Easy Read - How to make health appointments on your computer or phone better

Share your experience #BecauseWeAllCare

We all appreciate the hard work of health and care staff during the pandemic. Healthcare services are now working to bounce back from COVID-19 - but they need our help. 

Share your experience in our short online survey and encourage others to do the same on social media with the hashtag #BecauseWeAllCare

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