1. Our policies on information governance

    Report -

    Find out more about how we collect, process and store data.

  2. The year ahead - Our plan for 2018 - 2019

    Report -

    Find out more about our plans for 2018/19.

  3. Our public Committee Meeting August 2018 supporting materials

    Report -

    Find out what more about what we'll be talking about at our public Committee Meeting.

  4. Our Quality Statements

    Report -

    Each local Healthwatch works in an area with its own unique issues but there are specific statutory activities which every local Healthwatch must undertake and it is important that this work is consistent.

  5. Making your voice count 2018

    Report -

    Read our award winning stories from this year's Healthwatch Network Awards.

  6. What people have told us - a review of our evidence July - September 2018

    Report -

    Find out what the public have been telling us about health and social care over the last three months.

  7. Healthwatch 2018 supporting materials

    Report -

    Attended Healthwatch 2018 and wanted to look back at some of the presentations from the sessions? Here we share supporting materials from the day.

  8. Our public Committee Meeting October 2018 supporting materials

    Report -

    Take a look at our papers for our upcoming Committee Meeting.

  9. State of support - local Healthwatch finances 2018/19

    Report -

    Our latest report sets out what funding the Healthwatch network has received to carry out its statutory activities in 2018/19.

  10. Our annual report 2017/18

    Report -

    Last year 406,567 people told us what matters most to them about health and social care. These views have been placed into over 2,000 reports, informing services about the improvements that people would like to see.

  11. Our public Committee Meeting February 2019 supporting materials

    Report -

    Take a look at our papers for our upcoming Committee Meeting.

  12. The year ahead - Our plan for 2019/20

    Report -

    Find out about our plans and what we want to achieve in 2019/20.

  13. What people have told us about health and social care: January to March 2019

    Report -

    Find out what the public have been telling us about health and social care from January - March this year.

  14. Our public Committee Meeting May 2019 - supporting materials

    Report -

    Find out what happened at our public Committee Meeting.

  15. Our public Committee Meeting September 2019 supporting materials

    Report -

    Take a look at our papers for our September Committee Meeting.

  16. Making your voice count 2019

    Report -

    Take a look at the award winning stories from this year's Healthwatch Network Awards.

  17. What are the top health and care issues where you live?

    Report -

    We asked the Healthwatch network what the most important health and social care issues were for local residents. Find out more.

  18. Our public Committee Meeting November 2019 supporting materials

    Report -

    Take a look at our papers for our November Committee Meeting.

  19. Our annual report 2018-19

    Report -

    Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see.

  20. State of Support - local Healthwatch finances 2019/20

    Report -

    Our latest report sets out what funding the Healthwatch network has received to carry out its statutory activities in 2019/20.

  21. Our Public Committee Meeting March 2020 supporting materials

    Report -

    Take a look at our papers for our March Committee Meeting.

  22. Our advice on the NHS objectives for 2020-21

    Report -

    Each year, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our advice and find out how the NHS Mandate this has been affected by COVID-19.

  23. Our public Committee Meeting June 2020 supporting materials

    Report -

    Take a look at our papers for our June Committee Meeting.

  24. Who we are and what we do

    Report -

    Here are some easy read resources to explain who we are and what we do.

  25. Our equality, diversity and inclusion statement and action plan

    Report -

    Equality, diversity, and inclusion are at the heart of our values. This statement and plan shows how we plan to ensure everyone should have a fair and equal experience using health and social care, particularly those who may face discrimination.

  26. Our public Committee Meeting September 2020 supporting materials

    Report -

    Take a look at our papers for our September Committee Meeting.

  27. Public Committee Meeting December 2020

    Report -

    Take a look at our papers for our December Committee Meeting.

  28. Our annual report 2019-20

    Report -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in our 2019-20 annual report to Parliament about how we have helped make care better.

  29. Public Committee Meeting March 2021

    Report -

    Take a look at our papers for our March Committee Meeting.

  30. The year ahead - Our plan for 2021 - 2022

    Report -

    Find out more about our plans for 2020-21.

  31. Our strategy 2021-2026

    Report -

    Read our strategy to find out about the difference we want to make by 2026 in partnership with local Healthwatch.

  32. Our Public Committee Meeting June 2021 supporting materials

    Report -

    Take a look at our papers for our June Committee meeting.

  33. Our financial performance and position 2013/14

    Report -

    Find out about more about our financial performance and position for the financial year 2013/14.

  34. Our Annual Report 2013/14

    Report -

    Our Annual Report, Loud and Clear: Making your voice heard highlights our work and the work of the Healthwatch network over the past 12 months.

  35. Equalities, Diversity and Inclusion - Our plan for 2021-22

    Report -

    Find out how we will continue to put Equality, Diversity and Inclusion at the heart of our work.

  36. Our business plan 2015-16

    Report -

    Our business plan outlines how we plan to meet our strategic priorities from April 2015 to March 2016.

  37. Our public Committee Meeting October 2014 - supporting materials

    Report -

    Find out what happened at our public Committee Meeting.

  38. Proposed standards for complaints advocacy

    Report -

    We have worked with users, providers and commissioners of complaints advocacy services to create a vision of what a good complaints advocacy service should look like.

  39. State of Support - Local Healthwatch finances 2015/16

    Report -

    This report outlines the funding each local Healthwatch has received to deliver their statutory activities based on survey results from 148 local Healthwatch, working across 152 local authority areas.

  40. Our Annual Report 2014/15

    Report -

    Find out what we, along with the Healthwatch network, have achieved over the past year.

  41. Our strategy 2014/16

    Report -

    Our strategy for 2014/16 sets out how, by working together, the Healthwatch network will truly champion the interests of those who use health and social care services. 

  42. Our business plan 2014/15

    Report -

    Find out what we will do in the year ahead.

  43. Our financial statement 2015/16

    Report -

    Our financial statement explains our financial performance and position for 2015/16 and details spending by each of our strategic priority areas.

  44. Our public committee meeting October 2021 supporting materials

    Report -

    Take a look at the papers for our October Committee meeting

  45. Our Annual Report 2015-16

    Report -

    Published today, our Annual Report to Parliament 2015-16, outlines how together we are putting people at the heart of care.

  46. Health and care that works for you - our strategy explained 2018-2023

    Report -

    Our strategy sets out our ambitions and the difference we want to make by 2023 in partnership with local Healthwatch.

  47. Our equality, diversity and inclusion roadmap

    Report -

    Our vision is "A world where we can all get the health and care we need", but our nation has a long way to travel before achieving this goal.

  48. Our annual report 2016/17

    Report -

    Our network of 152 local Healthwatch published more than 1,745 reports in 2016-17, bringing together what people from across the community want from local care.