What have people been telling us: July - September 2019

Find out what the public has been telling us about health and social care from July to September this year. This briefing also looks at emerging themes across services and examines what people have been telling us about support for incontinence.
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Between July and September over 10,500 people shared their experiences of using health and social care with Healthwatch. This briefing looks at 128 reports published by local Healthwatch and aims to provide health and social care professionals with a summary of the issues people have raised with us. 

What issues do we look at? 

  • Emerging themes across primary care, hospital care, social care and mental health. For example, the importance of good communication when GP services are changing and people's mental health and physical health not being given equal consideration in A&E. 
  • In focus - the support available for people with incontinence and how services can help by making sure patients can easily access the continence products they need. 
  • Spotlight on experiences - the challenges people from diverse ethnic communities can face when using health and care services. 


If you need this information in a different format, please email enquiries@healthwatch.co.uk or call 03000 68 3000.

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