Between July and September over 10,500 people shared their experiences of using health and social care with Healthwatch. This briefing looks at 128 reports published by local Healthwatch and aims to provide health and social care professionals with a summary of the issues people have raised with us.
What issues do we look at?
- Emerging themes across primary care, hospital care, social care and mental health. For example, the importance of good communication when GP services are changing and people's mental health and physical health not being given equal consideration in A&E.
- In focus - the support available for people with incontinence and how services can help by making sure patients can easily access the continence products they need.
- Spotlight on experiences - the challenges people from diverse ethnic communities can face when using health and care services.